Social Services Designee

Monarch Healthcare Management; Minneapolis (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Free Medical Insurance

401(k) with annual match

Paid Time Off – Vacation Time

Scholarship Opportunities

Referral bonuses

Career path within Monarch

Job summary

Monarch Healthcare Management is seeking a Social Services Designee to support residents and families through admissions and discharges. You will manage referrals, screenings, tours, approvals and documentation, while marketing services and building referral relationships.

As part of the interdisciplinary team, you will conduct social assessments, ensure compliance, and contribute to care planning and policy development to enhance residents' rights and well-being.

Qualifications

• Recognize and address psychosocial and emotional needs of residents.
• Experience in healthcare, skilled nursing facility or assisted living.
• Strong communication, organization, management and leadership skills.
• Able to perform essential functions with or without accommodation.
• Qualify for employment after a criminal background study per Minnesota DHS guidance.

Responsibilities

• Support residents and families through admission and discharge processes.
• Manage referrals, screenings, tours, approvals and documentation.
• Market facility services and build relationships with referral sources.
• Ensure regulatory compliance and maintain confidential, professional communication.
• Develop individualized care plans and participate in quality improvement efforts.

Job description

Monarch Healthcare Management Benefits Include

• UKG Wallet - get paid the next day!


• Free Single Medical Insurance


• Loan reimbursement.


• Scholarship Opportunities


• Paid Time Off – Vacation Time


• 401 (k) with annual contribution match


• Referral bonuses


• Career path to other positions within our growing company!

Social Services Designee

Position Summary

The Social Services Designee supports residents and families throughout the admission and discharge process by managing referrals, screenings, tours, approvals, and documentation while also marketing facility services and building relationships with referral sources. This role clarifies legal documents, assists with emotional and psychosocial needs, and helps residents navigate advanced directives, financial aid applications, and transitions within the facility. As part of the interdisciplinary care team, the designee conducts social assessments, mental health screenings, and required MDS/CAA documentation to develop individualized care plans that promote each resident’s highest level of functioning. Additional responsibilities include maintaining accurate records, ensuring regulatory compliance, upholding professional communication and confidentiality standards, participating in quality improvement efforts, and contributing to policy development to support residents’ rights and overall well-being.

Qualifications

• Must recognize and understand the psychosocial and emotional needs of residents.


• Experience in healthcare, skilled nursing facility or assisted living community


• Must have strong skills in communication, organization, management, and leadership.


• Must be able to perform essential functions of the position with or without reasonable accommodation.


• Must qualify for employment after a criminal background study, per guidelines of the Minnesota Department of Human Services.

About Monarch

Monarch Healthcare Management is a mission-driven company that is changing the way short-term rehabilitation and long-term care are delivered. Our employees embody our motto, Where CARE and CUSTOMER SERVICE Come Together, by always putting the needs of residents and families first across Monarch's network of 60+ skilled nursing and assisted living facilities in Minnesota.

Partnering with higher research institutes and international tech companies, Monarch has been nationally recognized for its innovation in the care of our residents, making a meaningful impact on their quality of life and interactions.

We value our employees and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, fun perks, career development opportunities, and great benefits.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.