Resident Service Coordinator

The Community Builders Inc.

Uxbridge (MA)

On-site

USD 34,000 - 49,000

Part time

9 days ago

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Benefits offered by this job

Medical, dental, and vision insurance

12 Paid Holidays & tenure-based PTO

403(b) retirement plan with company  &

Health Savings Account contributions

Life & Disability Insurance

Commuter/parking and dependent care FS

Job summary

The Community Builders Inc. is seeking a Part-Time Resident Services Coordinator to oversee day-to-day resident services at a designated property in Massachusetts.

You will work with the Community Manager to stabilize housing, manage partnerships with service providers, and lead volunteers on site. Responsibilities include building resident relationships, compiling data on services and outcomes, and supporting budgets and contracts.

Qualifications

Experience working with senior and non-elderly disabled populations.
Knowledge of mental health issues and disabilities.
Ability to build and maintain partnerships with community organizations.
Respect for diverse cultures and effective planning across programs.
Ability to collect and interpret data to assess programs.
Knowledge of housing-related policies; property management experience preferred.
Proficiency with MS Excel, PowerPoint, Word, Outlook; Yardi/Efforts to Outcomes preferred.

Responsibilities

Build relationships with residents to support needs and goals.
Develop partnerships and link residents to local service providers.
Engage residents in community-building activities and property care.
Support residents at risk of losing housing.
Assist Property Management with inspections and re-certifications.
Collect data to document services and outcomes.
Manage budgets and administer contracts and grants.

Skills

Relationship building

Community outreach

Cultural competency

Data collection and analysis

Collaboration with service providers

Education

BA/BS in human services

Tools

MS Excel

PowerPoint

Word

Outlook

Yardi

Efforts to Outcomes

Job description

About The Community Builders (TCB)

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive.

About Community Life for Family Properties:

Community Life is TCB's place-based model that provides stable housing as a platform for residents and neighborhoods to achieve success. TCB communities are places of innovation that address some of the most significant challenges facing low-income populations. We engage residents in creating programs and build strategic partnerships with local stakeholders to create pathways to opportunities in four key practice areas: youth development, education, workforce development and asset building.

Position Description

The Resident Services Coordinator is responsible for the day-to-day resident services of the assigned property. This includes assessing the needs of residents and developing and managing strategic partnerships with service providers, supervising the day-to-day operation of programs, collaborating with the Community Manager to ensure housing stabilization, and recruiting and leading volunteers to assist on the site. This position is Part-Time and has a in office expectation of about five days a week.

Essential Functions

Build relationships with residents to support their needs and goals.
Develop strategic partnerships and provide linkages to local service providers focused on the primary objectives of Community Life.
Engage residents in community building activities that nurture care and respect for the property and apartments.
Support residents at risk of losing their housing.
Provide support for Property Management through unit inspections and re-certifications.
Collect data to document services provided to residents and outcomes achieved.
Manage budgets and administrative tasks required for securing and executing contracts and grants.

Requirements

Experience working with the senior and non-elderly disabled population to create and support the implementation of plans that enable the residents to maintain their housing.
Knowledge of mental health issues and cognitive and physical disabilities required.
Capable of building and maintaining partnerships with community based organizations based on the needs of the residents.
Ability to understand and respect values, attitudes, and beliefs that differ across cultures and to respond appropriately to these differences with residents and in planning, implementing, and evaluating programs and services.
Ability to collect, track and understand data in order to assess programs and partnerships.
Knowledge of Federal, State and Local Policies affecting housing and/or experience in property management preferred.
Proficiency with MS Excel, PowerPoint, Word, Outlook. Knowledge of Yardi and Efforts to Outcomes preferred.

Additional Requirements