Resident Service Coordinator

The Community Builders, Inc.; United States; On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

PTO accruals

Company 403b match

Life & Disability Insurance

Job summary

The Community Builders, Inc. is seeking a Resident Services Coordinator to manage day-to-day resident services at the assigned property. You will assess resident needs, develop partnerships with service providers, supervise program operations, and work with the Community Manager to stabilize housing. In-office role five days a week.

You will recruit and lead volunteers, manage budgets, and help ensure programs align with our Community Life goals for vulnerable populations.

Qualifications

• Experience working with the senior and non elderly disabled population to create and support housing plans.
• Knowledge of mental health issues and cognitive and physical disabilities required.
• Capable of building and maintaining partnerships with community based organizations.
• Ability to understand and respect diverse cultures and respond appropriately in planning and evaluating programs.
• Ability to collect, track and understand data to assess programs and partnerships.
• Knowledge of Federal, State and Local Policies affecting housing and/or experience in property management preferred.
• Proficiency with MS Excel PowerPoint Word Outlook.
• Knowledge of Yardi and Efforts to Outcomes preferred.
• Reliable transportation.
• Spanish Speaking Strongly Preferred.

Responsibilities

• Build relationships with residents to support their needs and goals.
• Develop strategic partnerships and provide linkages to local service providers focused on Community Life objectives.
• Engage residents in community building activities that nurture care and respect for the property and apartments.
• Support residents at risk of losing their housing.
• Provide support for Property Management through unit inspections and re-certifications.
• Collect data to document services provided to residents and outcomes achieved.
• Manage budgets and administrative tasks required for securing and executing contracts and grants.

Skills

MS Excel

PowerPoint

Word

Outlook

Education

BABS in human services or related field

Tools

Yardi

Efforts to Outcomes

Job description

About The Community Builders TCB

About The Community Builders TCB Join a growing organization that is strengthening neighborhoods across the nation The Community Builders Inc TCB is one of Americas leading nonprofit real estate developers and owners Our mission is to build and sustain strong communities where all people can thrive About Community Life for Family Properties Community Life is TCBs place based model that provides stable housing as a platform for residents and neighborhoods to achieve success TCB communities are places of innovation that address some of the most significant challenges facing low income populations We engage residents in creating programs and build strategic partnerships with local stakeholders to create pathways to opportunities in four key practice areas youth development education workforce development and asset building

Position Description

The Resident Services Coordinator is responsible for the day to day resident services of the assigned property This includes assessing the needs of residents and developing and managing strategic partnerships with service providers supervising the day to day operation of programs collaborating with the Community Manager to ensure housing stabilization and recruiting and leading volunteers to assist on the site This position has a requirement of five days a week in office

Essential Functions

• Build relationships with residents to support their needs and goals
• Develop strategic partnerships and provide linkages to local service providers focused on the primary objectives of Community Life
• Engage residents in community building activities that nurture care and respect for the property and apartments
• Support residents at risk of losing their housing
• Provide support for Property Management through unit inspections and re certifications
• Collect data to document services provided to residents and outcomes achieved
• Manage budgets and administrative tasks required for securing and executing contracts and grants

Requirements

• Experience working with the senior and non elderly disabled population to create and support the implementation of plans that enable the residents to maintain their housing
• Knowledge of mental health issues and cognitive and physical disabilities required
• Capable of building and maintaining partnerships with community based organizations based on the needs of the residents
• Ability to understand and respect values attitudes and beliefs that differ across cultures and to respond appropriately to these differences with residents and in planning implementing and evaluating programs and services
• Ability to collect track and understand data in order to assess programs and partnerships
• Knowledge of Federal State and Local Policies affecting housing andor experience in property management preferred
• Proficiency with MS Excel PowerPoint Word Outlook
• Knowledge of Yardi and Efforts to Outcomes preferred
• Reliable Transportation
• Spanish Speaking Strongly Preferred

Education & Experience

BABS in human services or related field and 2 years experience working in community service related field

Benefits

• Medical dental and vision insurance12 Paid Holidays & tenure based PTO accrualsEmployer contributions to Health Savings AccountsCompany paid Life & Disability Insurance403b retirement plan with company matchTax advantage accounts commuterparking medical & dependent care FSAHospital & Critical Illness InsuranceConfidential 247 Employee Assistance Program

Pay Rate

25 27hour

Equal Opportunity Employer

The Community Builders is an equal opportunity employer