Resident Service Coordinator

Avesta Housing; Portland (ME); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Resident Service Coordinator to enhance community safety and quality of service. This role involves collaborating with property management to address resident needs and providing essential resources. The ideal candidate will have a background in social services, excellent communication, and organizational skills. With a strong commitment to housing equity and community improvement, this position offers a fulfilling opportunity to make a positive impact. Join a supportive team known for its friendly culture and impressive benefits, making it a top choice for career advancement in Maine.

Benefits

Employer-paid health and dental plans

Flexible spending and dependent care accounts

401(k) retirement savings plan

Employer-paid life and disability insurance

Free mental wellness services

13 paid holidays

Up to 8 weeks paid parental leave

Generous earned time off

Professional development assistance

Tuition reimbursement

Qualifications

• Knowledge and experience in social services and affordable housing.
• Ability to work independently and as part of a team.

Responsibilities

• Collaborate with property management to address resident concerns.
• Provide information and resources to residents facing challenges.

Skills

Organizational Skills

Communication Skills

Knowledge of Affordable Housing Programs

Experience with Social Service Agencies

Problem Solving

Education

College Degree

Job description

Avesta Housing is looking for a Resident Service Coordinator to join their team!

The Resident Service Coordinator (RSC) collaborates with the property management team to address resident concerns, ensure quality service and enhance the properties’ sense of safety and community. The RSC assists residents and their communities with services, responsibilities, challenges, or difficulties by providing information and resources. This role will provide excellent customer service and a quality living environment to all residents, establish positive and productive working relationships and adhere to the agency’s Mission Statement and Core Values.

About Avesta Housing

Avesta Housing is a local leader in housing development, property management, and assisted living solutions. Founded in 1972, our nonprofit organization serves individuals and families in need of quality affordable housing in Maine and New Hampshire.

Our employees selected Avesta Housing as a 2024 Best Places to Work in Maine because of our opportunities for career advancement, friendly workplace culture, impressive benefits and compensation, responsive managers, and company values!

What it’s Like to Work Here

Our team members have positive attitudes, are creative problem solvers, and share a dedication to housing equity and inclusion for all. Our shared commitment to improving the lives of others and strengthening our communities through affordable housing gives us purpose and inspires our best work. Our workplace culture and continuous opportunities for growth have resulted in Avesta Housing being a popular place to work.

Requirements

The person who is ready for this opportunity will have knowledge and experience in this field and meet the following requirements:

• College Degree preferred.
• Knowledge of social service agencies and experience working with social service agencies.
• Excellent organizational skills.
• Knowledge of affordable housing programs and resources.
• Excellent written and oral communication skills.
• Experience working directly with disadvantaged people.
• Ability to work well independently and as part of a team.
• Travel/reliable means of transportation required.

Click HERE to view the full Resident Service Coordinator job description.

This is a full-time non-exempt/hourly position that pays $23.00 - $25.00 per hour.

Benefits

We have excellent employee benefits, including:

• Employer-paid health and dental plans for employees
• Flexible spending and dependent care accounts
• 401(k) retirement savings plan with immediate vested match of up to 6%
• Employer-paid basic life, long-term and short-term disability
• Free mental wellness services for benefits-eligible employees
• 13 paid holidays
• Up to 8 weeks paid parental leave
• Generous earned time, starting with 19 days in first year of employment
• Professional development assistance
• Employee referral program
• Tuition reimbursement

Ready to Apply?

If this job sounds like a fit for you, please click through to our Employment Application. A resume that tells us how your experience is relevant to this role is required.