Resident Safety Coordinator

The W Group; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Benefits Offered

Paid time off

Paid Sick Time Off

Paid Holidays Off

Unlimited employee referral bonuses

Growth and development paths specific 

Supportive management - open door 정책

Reliable schedule

Job summary

The W Group in New York seeks a compassionate Resident Safety Coordinator to maintain a peaceful, safe, and welcoming environment in our assisted living community. The role focuses on reducing risk, handling safety incidents, and acting as the first responder to concerns among residents, staff, and guests.

You will de-escalate conflicts, foster non-judgmental conversations, support policy improvements for stronger safety, and partner with management to uphold our commitment to high-quality care.

Qualifications

• Relevant experience in safety management, including de-escalation preferred.
• Experience working directly with vulnerable populations.
• Excellent customer service and interpersonal, verbal communication skills.
• Ability to adapt to circumstances in a sometimes-high-pressure environment and demonstrate sound judgement

Responsibilities

• Reduce risk factors and promote safety throughout the facility.
• Address safety incidents and de-escalate conflicts.
• Serve as first point of contact for safety concerns and interventions.
• Proactively engage with staff and residents to maintain a safe, secure environment.

Skills

Safety management

De-escalation

Conflict resolution

Customer service

Interpersonal skills

Verbal communication

Job description

Resident Safety Coordinator

Shift Schedule:

Monday through Friday 4pm-12am

Excellent Benefits Supportive Management Immediately Available

The W Assisted Living Communities is looking for a Resident Safety Coordinator. We have our eye out for a compassionate and energetic candidate.

The Resident Safety Coordinator is responsible for ensuring a peaceful, safe and friendly environment within the Assisted Living Facility. This individual will be the first responder for interventions when a safety matter arises among people in the space, including staff, community members, and other guests.

JOB RESPONSIBILITIES:

• The coordinator seeks to reduce risk factors, promote safety throughout the facility

• This role encompasses violence prevention, de-escalation, and restoration

• Serve as the first point of contact for any safety concerns to intervene and de-escalate situations

• Proactively initiate non-judgmental conversations to create and maintain relationships and provide a consistent presence

• Make recommendations to improve Center policies to increase community safety and engagement,

QUALIFICATIONS:

• Relevant experience in safety management, including de-escalation and or conflict resolution preferred

• Experience working directly with vulnerable populations

• Excellent customer service and interpersonal, verbal, communication skills

• Ability to adapt to circumstances in a sometimes-high-pressure environment and demonstrate sound judgement

BENEFITS:

• Competitive Salary

• Health Benefits Offered

• Paid time off

• Paid Sick Time Off

• Paid Holidays Off

• Unlimited employee referral bonuses

• Growth and development paths specific to your interests

• Supportive management - open door policy

• Reliable schedule

WHY WORK AT THE W GROUP?

The W Group is proud to be the largest provider of senior living and adult care in the state of New York. The W Group is an amazing, values-based company culture ripe with collaboration, encouragement and camaraderie. We offer a track to growth based on what you put into the role and your passion for learning in the company. In your role, you will have the ability to innovate and make an impact with your ideas in real-time.