Lead Case Manager

The W Group; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive Salary

Health Benefits

Paid Time Off

Paid Sick Time Off

Paid Holidays Off

Referral Bonuses

Growth and development paths

Open-door management policy

Reliable schedule

Job summary

The W Group is seeking a compassionate Lead Case Manager to oversee resident services and guide a team of case managers. You will coordinate admissions from community, nursing homes, and hospitals while ensuring high standards of care and documentation.

The ideal candidate has 2+ years in case management within long-term care, strong communication skills with families and care providers, and the ability to lead a multidisciplinary team. Bachelor’s degree is preferred but not required.

Qualifications

• 2+ years' experience as a Case Manager in long-term care.
• Prior case management and Compuware experience is a plus.
• Excellent phone skills and ability to work with families and other care providers.
• Strong organizational skills with compassion for residents.
• Ability to lead and collaborate with a multidisciplinary team.
• Bachelor's Degree preferred but not required.

Responsibilities

• Maintain adherence to the resident's Bill of Rights within the facility.
• Maintain meaningful communication with residents' care providers.
• Lead assessments and coordinate admissions from community, nursing homes and hospitals.
• Coordinate and supervise clinical care for residents.
• Mentor and guide other case managers to ensure consistent processes.
• Ensure clear documentation to facility standards.
• Assist in training and onboarding new staff.

Skills

Case Management

Phone Communication

Team Leadership

Multidisciplinary Collaboration

Education

Bachelor's degree preferred

Job description

Lead Case Manager

Excellent Benefits Supportive Management Immediately Available

The W Assisted Living Management Company is seeking a compassionate and dedicated Lead Case Manager. We have our eye out for a candidate with a proven track record of successfully coordinating services for residents, while remaining committed to excellence in resident satisfaction. The chosen candidate will have the opportunity to work with a positive and supportive team of healthcare professionals, while helping guide and mentor fellow case managers.

Job Responsibilities

• Maintain firm adherence to the resident's "Bill of Rights," as they relate to the facility
• Maintain meaningful communication with the resident's care providers
• Lead assessments and coordination of admission/re-admission from the community, nursing homes and hospitals
• Coordinate and supervise clinical care for residents
• Serve as a point of guidance for other case managers, helping ensure consistency in process and documentation
• Clear and concise documentation in accordance with facility requirements
• Assist in training and onboarding new case management staff

Qualifications/Requirements

• 2+ years' experience as a Case Manager, ideally within Long Term Care
• Previous case management and Compuware experience a plus
• Excellent phone skills and ability to work with families/other care providers
• Strong organizational skills, passion and compassion for the population
• Ability to lead and work cooperatively with a multidisciplinary team
• Bachelor's Degree preferred but not required

BENEFITS

• Competitive Salary
• Health Benefits Offered
• Paid Time Off
• Paid Sick Time Off
• Paid Holidays Off
• Unlimited employee referral bonuses
• Growth and development paths specific to your interests
• Supportive management - open door policy
• Reliable schedule

WHY WORK AT THE W GROUP?

The W Group is proud to be the largest provider of senior living and adult care in the state of New York. The W Group is an amazing, values-based company culture ripe with collaboration, encouragement and camaraderie. We offer a track to growth based on what you put into the role and your passion for learning in the company. In your role, you'll have the ability to innovate and make an impact with your ideas in real time.