Resident Relations & Property Operations Assistant

Lion Real Estate Group, LLC; Nashville (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement savings plan

Paid time off

Paid parental leave

Volunteer time off

Employee assistance program

Job summary

The Arbours of Hermitage in Hermitage, TN, seeks an Assistant Community Manager to join Lion Real Estate Group, LLC. You will support daily property operations, lead collections and leasing efforts, and help retain residents while providing excellent service.

Join a collaborative team with opportunities to grow within multifamily housing. A valid driver's license and vehicle are required for this on-site role.

Qualifications

• 1–2 years of property management or leasing experience preferred.
• Strong background in resident relations and collections management.
• Excellent communication, organization, and problem-solving skills.
• Familiarity with property management software (Yardi).
• A positive, team-oriented mindset.
• Valid Driver's License and insured operable vehicle (Mileage Reimbursement offered).

Responsibilities

• Assist the Community Manager with daily property operations.
• Build strong resident relationships and provide outstanding customer service.
• Lead collections efforts, including rent payments, delinquency follow-up, and payment plans.
• Support leasing efforts, renewals, and resident retention programs.
• Process lease paperwork, reporting, and compliance tasks.
• Step in to lead when the Community Manager is out.
• Work alongside a supportive, fun-loving team

Skills

Customer service

Communication

Organization

Problem-solving

Teamwork

Driver's license

Tools

Yardi

Job description

The Arbours of Hermitage in Hermitage, TN, seeks an Assistant Community Manager to join Lion Real Estate Group, LLC. You will support daily property operations, lead collections and leasing efforts, and help retain residents while providing excellent service.

Join a collaborative team with opportunities to grow within multifamily housing. A valid driver's license and vehicle are required for this on-site role.