Resident Experience & Office Coordinator

YES! Communities; Novi (MI); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Disability insurance

401(k) plan

Job summary

YES Communities in Novi, MI is seeking an Office Administrator to support our Community Manager and residents. You will handle phones, greet visitors, manage files, process payments, and coordinate maintenance requests with a friendly, professional presence on site.

Ideal candidates have strong communication skills, basic office software proficiency, and a proven ability to work independently. This role offers competitive pay and benefits as part of our team-oriented community environment.

Qualifications

• Excellent oral and written communication skills.
• Self-motivated, independent and able to work with minimal supervision.
• Proficiency in Microsoft Office and industry-specific software.

Responsibilities

• Assist residents, visitors, and vendors with inquiries in person and by phone.
• Prepares and distributes resident correspondence.
• Maintain files, office inventory, documentation processing and scheduling.
• Input and schedule resident maintenance requests including work orders.
• Collect payments from residents and assist with electronic payments.
• Assist with move-in/move-out processes as directed by the manager.
• Assist with planning and coordinating resident relations events.
• Additional duties as assigned by management.

Skills

Communication skills

Self-motivated

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office

Job description

YES Communities in Novi, MI is seeking an Office Administrator to support our Community Manager and residents. You will handle phones, greet visitors, manage files, process payments, and coordinate maintenance requests with a friendly, professional presence on site.

Ideal candidates have strong communication skills, basic office software proficiency, and a proven ability to work independently. This role offers competitive pay and benefits as part of our team-oriented community environment.