Resident Relations & Leasing Assistant

Volprop; Goodlettsville (TN); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical benefits after 30 days

401(k)

Generous PTO

Ongoing training and development

Job summary

Volunteer Properties in Goodlettsville, TN seeks an Assistant Community Manager to help oversee a multi-family apartment community. You will support leasing, resident relations, rent collection, renewals, and overall property performance.

This role is ideal for someone organized, people-focused, and driven to grow in property management. The position emphasizes teamwork and customer service, with opportunities for ongoing training and development as the company values growth and excellence in

Qualifications

• 2+ years assistant property manager experience
• Onsite experience preferred
• Strong communication and customer service skills
• Organized, detail-oriented, and deadline-driven
• Proficient in Microsoft Office; willing to learn new systems
• Experience with conflict resolution and tenant relations
• Positive, energetic, and aligned with company values
• Must be able to provide proof of valid vehicle insurance.
• Valid Drivers License and reliable transportation

Responsibilities

• Build strong relationships with residents and prospects
• Respond to maintenance requests and ensure completion
• Handle leasing tours and questions
• Process rent payments and late notices
• Manage renewals and retention efforts
• Maintain resident files and property records
• Assist the Community Manager with daily operations
• Take on additional projects as needed

Skills

Assistant property manager experience

Onsite experience

Communication skills

Customer service

Organization

Detail-oriented

MS Office

Tenant relations

Proof of vehicle insurance

Driver's license

Job description

Volunteer Properties in Goodlettsville, TN seeks an Assistant Community Manager to help oversee a multi-family apartment community. You will support leasing, resident relations, rent collection, renewals, and overall property performance.

This role is ideal for someone organized, people-focused, and driven to grow in property management. The position emphasizes teamwork and customer service, with opportunities for ongoing training and development as the company values growth and excellence in