RESIDENT REGIONAL MANAGER

Compass Group USA; Michigan; On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Compass Group USA's ESFM is seeking a Resident Regional Manager to oversee multiple clinical engineering accounts and ensure high-quality service. You will develop regional budgets, manage staff, and drive financial performance while maintaining strong client relationships across a defined territory.

Lead with initiative, adapt to changing priorities, and coordinate with cross-functional teams to deliver superior outcomes.

Qualifications

• Bachelor's degree or equivalent required.
• 5+ years supervisory experience in clinical engineering with high customer contact.
• Experience managing multiple clinical engineering accounts.
• Budgeting, forecasting and sales experience preferred.
• Strong written and oral communication skills; ability to present clearly.

Responsibilities

• Develops financial forecasts and budgets for multiple regions.
• Creates regional business plans and manages resources.
• Controls overhead and achieves regional financial goals.
• Reviews financial statements and operational reports.
• Manages capital requirements to maximize returns.
• Participates in pricing surveys and sales initiatives.
• Monitors contract compliance and client satisfaction.
• Oversees staffing aligned with regional goals.
• Maintains proactive client communications and surveys.
• Coordinates program customizations for accounts.

Skills

Communication

Leadership

Multi-tasking

Customer focus

Budgeting

Sales awareness

Education

Bachelor's Degree or equivalent

Tools

Microsoft Office

Excel

PowerPoint

Job description

Position Title: RESIDENT REGIONAL MANAGER

Salary: $100,000 - $110,000

Pay Grade: 17

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

Job Summary

Working as a Resident Regional Manager,you are responsible for multiple clinical engineering accounts. You are responsible for managing client relations, along with ensure that the clinical engineering services offered to the customers is of superior quality.

Key Responsibilities:

• Develops financial forecasts and balance programs and resources for multiple clinical engineeringaccounts within the region
• Develops a business plan and budget for the region
• Controls overhead expenses within the region
• Responsible for attainment of financial goals for the region
• Reviews and analyzes financial statements, weekly operating reports, and other financial results
• Recommends and manages capital requirements to maximize financial returns
• Actively involved with sales survey pricing of business
• Monitors future contract financial reviews and updates
• Responsible for productivity and staffing that is appropriate to the regional and divisional goals
• Monitors period analysis and initiate action plans as necessary
• Maintains and supports client satisfaction at a level that ensures account retention
• Maintains an active stewardship program at multiple levels within the region
• Administers required client/customer surveys (and other feedback instruments) and responds in a timely and effective manner
• Promotes client awareness of program alternatives and the availability of corporate resources
• Monitors and ensures compliance with the provisions of client contracts
• Assists in customizing programs to meet each account's unique needs as required

Preferred Qualifications:

• Bachelor's Degree or equivalent work experience required
• Five+ years supervisory experience in clinical engineeringwith high customer/client contact required
• Experience managing multiple clinical engineering accounts
• Budgeting, forecasting, sales experience preferred
• Ability to communicate effectively in written format and oral presentations
• Ability to multi-tasks and establish priorities
• Ability to maintain organization in a changing environment
• Exhibit initiative, responsibility, flexibility, and leadership
• Possess a thorough knowledge of contract administration and office procedures
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Associates at ESFM are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

ESFM

Julia Lari