Resident Move-In & Projects Coordinator

Heatherwood in; Burke (VA); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Tuition Reimbursement

401(k) with company match

Employee Referral Bonus Program

Complimentary daily meals

Job summary

Retirement Unlimited, Inc. is seeking an Administrative Services Coordinator to join our team at a resort-style community.

You will coordinate every aspect of resident move-ins, serve as the primary admin contact for new residents and families, and maintain all required documents with confidentiality. You will collaborate across departments to ensure timely move-in readiness and excellent resident experiences, while supporting audits and compliance.

Qualifications

• Experience providing administrative support in hospitality or senior living environments.
• Ability to handle confidential information and support audits and inspections.

Responsibilities

• Coordinate resident move-in processes to ensure a smooth, welcoming transition.
• Serve as the primary administrative contact for new residents and families throughout the move-in experience.
• Collect, review, and maintain move-in documents and assessments.
• Collaborate with departments to align move-in timelines and resident readiness.
• Schedule move-in meetings, orientations, and room readiness walkthroughs.
• Maintain accurate records and complete move-in checklists.
• Support welcome experiences and foster a hospitality-focused environment.
• Assist with compliance documentation and prepare records for audits.
• Track forms, acknowledgments, and approvals with confidentiality.
• Provide administrative support to community leadership and maintain an organized workplace.
• Participate in MOD rotation to support residents, families, and team members.

Skills

Customer service

Communication

Organization

Job description

Retirement Unlimited, Inc. is seeking an Administrative Services Coordinator to join our team at a resort-style community.

You will coordinate every aspect of resident move-ins, serve as the primary admin contact for new residents and families, and maintain all required documents with confidentiality. You will collaborate across departments to ensure timely move-in readiness and excellent resident experiences, while supporting audits and compliance.