Resident Mail & Deliveries Specialist

KW Property Management; Naples (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

KW Property Management is seeking a part-time Mail & Delivery Clerk in Naples, FL to prepare and deliver packages, notify owners when boxes are full, and sort mail into correct mailboxes. The role also includes providing mailbox keys, maintaining key logs, and handling 1st Class mail on request.

The position requires basic computer skills (MS Office), strong communication, and the ability to multi-task with a courteous, professional demeanor for a diverse community. Hours vary by business needs.

Qualifications

• Prior experience in a related position or in similar capacity.
• Working knowledge of MS Office Suite.
• Ability to multi-task and manage priorities.
• Excellent communication and listening skills to interact with a diverse and multi-cultural population.

Responsibilities

• Prepare and deliver packages to owners.
• Notify owners when packages are too large for mailboxes.
• Sort mail and deliver to appropriate mailboxes.
• Provide renters with mailbox keys and maintain key logs.
• Hold 1st Class mail up to 60 days per request from owners.
• Report any unforeseen issues to the General Manager.
• Deal with customers in a polite and diplomatic manner.
• Ensure that high priority incoming & outgoing mail is processed in accordance with its priority.
• Maintain and update all unit owner information in computer database.
• Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents.
• Log in maintenance requests from residents and staff.

Skills

Customer service

Multi-tasking

Communication skills

Phone etiquette

Education

High School or better

Tools

MS Office Suite

Job description

KW Property Management is seeking a part-time Mail & Delivery Clerk in Naples, FL to prepare and deliver packages, notify owners when boxes are full, and sort mail into correct mailboxes. The role also includes providing mailbox keys, maintaining key logs, and handling 1st Class mail on request.

The position requires basic computer skills (MS Office), strong communication, and the ability to multi-task with a courteous, professional demeanor for a diverse community. Hours vary by business needs.