Resident Mail & Parcels Concierge

KW Property Management LLC; Naples (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

KW Property Management & Consulting is seeking a part-time Mail & Delivery associate in Naples, FL. Responsibilities include preparing and delivering packages, notifying owners when items don’t fit in boxes, sorting mail, and maintaining mailbox access with keys.

You will assist residents with requests and log maintenance entries, all while upholding professional communication. The role emphasizes accuracy, multi-tasking, and courteous service in a mostly indoor environment with some outdoor

Qualifications

• Prior experience in a related position or in similar capacity.
• Working knowledge of computer and MS Office Suite.
• Ability to multi-task, set and manage priorities.
• Excellent communication and listening skills to interact with a diverse and multi-cultural population.

Responsibilities

• Prepare and deliver all packages.
• Notify owners of packages when too large to fit in mailbox.
• Sort mail and deliver in the appropriate mail boxes.
• Provide renters with mail box keys and maintain key logs.
• Hold 1st Class mail up to sixty (60) days per request from owners.
• Report any unforeseen issues to the General Manager.
• Deal with customers in a polite and diplomatic manner.
• Ensure that high priority incoming & outgoing mail is processed in accordance with its priority.
• Maintain and update all unit owner information in computer database.
• Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents.
• Log in maintenance requests from residents and staff.

Skills

Team Player

Detail Oriented

Dedicated

Growth Opportunities

Excellent communication

Education

High School or better

Tools

MS Office Suite

Job description

KW Property Management & Consulting is seeking a part-time Mail & Delivery associate in Naples, FL. Responsibilities include preparing and delivering packages, notifying owners when items don’t fit in boxes, sorting mail, and maintaining mailbox access with keys.

You will assist residents with requests and log maintenance entries, all while upholding professional communication. The role emphasizes accuracy, multi-tasking, and courteous service in a mostly indoor environment with some outdoor