Resident Mail & Packages Specialist

MHC Property Management, LP; Kissimmee (FL); On-site; USD 27,000 - 36,000; Full time

Job summary

ELS in Kissimmee, Florida is seeking a Mail Room Clerk to support mail processing for property residents. The role involves receiving mail, verifying packages, and assisting residents with deliveries and forwarding.

Strong organizational skills and a courteous, professional demeanor are essential. Responsibilities include sorting mail, researching misaddressed items, distributing mail and keys, and ensuring correct forwarding.

Qualifications

• High school diploma, or the equivalent.
• Exceptional customer service skills.
• Strong organizational skills and attention to details.
• Valid driver’s license, good driving record and current auto insurance.
• Ability to lift and/or move up to 40 pounds.

Responsibilities

• Receive mail and verify the receipt of packages and delivery requirements.
• Assist residents with the receipt of packages.
• Sort through mail, verify addresses and deposit into appropriate mail boxes.
• Research incorrectly addressed mail to find proper addresses.
• Forward mail to alternate addresses when appropriate.
• Distribute company information into mail boxes when required.
• Distribute keys to residents.
• Obtain forwarding labels from residents.
• Maintain a professional and courteous attitude at all times.

Skills

Customer service

Organizational skills

Attention to detail

Driver's license & auto insurance

Physical strength

Education

High school diploma or equivalent

Job description

ELS in Kissimmee, Florida is seeking a Mail Room Clerk to support mail processing for property residents. The role involves receiving mail, verifying packages, and assisting residents with deliveries and forwarding.

Strong organizational skills and a courteous, professional demeanor are essential. Responsibilities include sorting mail, researching misaddressed items, distributing mail and keys, and ensuring correct forwarding.