Mailroom Attendant

KW Property Management; Naples (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

KW Property Management is seeking a part-time Mail & Delivery Clerk in Naples, FL to prepare and deliver packages, notify owners when boxes are full, and sort mail into correct mailboxes. The role also includes providing mailbox keys, maintaining key logs, and handling 1st Class mail on request.

The position requires basic computer skills (MS Office), strong communication, and the ability to multi-task with a courteous, professional demeanor for a diverse community. Hours vary by business needs.

Qualifications

• Prior experience in a related position or in similar capacity.
• Working knowledge of MS Office Suite.
• Ability to multi-task and manage priorities.
• Excellent communication and listening skills to interact with a diverse and multi-cultural population.

Responsibilities

• Prepare and deliver packages to owners.
• Notify owners when packages are too large for mailboxes.
• Sort mail and deliver to appropriate mailboxes.
• Provide renters with mailbox keys and maintain key logs.
• Hold 1st Class mail up to 60 days per request from owners.
• Report any unforeseen issues to the General Manager.
• Deal with customers in a polite and diplomatic manner.
• Ensure that high priority incoming & outgoing mail is processed in accordance with its priority.
• Maintain and update all unit owner information in computer database.
• Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents.
• Log in maintenance requests from residents and staff.

Skills

Customer service

Multi-tasking

Communication skills

Phone etiquette

Education

High School or better

Tools

MS Office Suite

Job description

Silver Lakes POA
1001 Silver Lakes Blvd
Naples, FL 34114, USA

• Travel Required : No

Description

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prepare and deliver all packages.
• Notify owners of packages when too large to fit in mail box.
• Sort mail and deliver in the appropriate mail boxes.
• Provide renters with mail box keys and maintain key logs.
• Hold 1 st Class mail up to sixty (60) days per request from owners.
• Report any unforeseen issues to the General Manager.
• Deal with customers in a polite and diplomatic manner.
• Ensure that high priority incoming & outgoing mail is processed in accordance with its priority.
• Maintain and update all unit owner information in computer database.
• Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.
• Log in maintenance requests from residents and staff.

Work Environment
This position will be located primarily indoors and occasionally outdoors when it is necessary to deliver packages to owners.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

Position Type/Expected Hours of Work
This is a part-time, non-exempt (hourly) position. Days and hours of work will be determined based on the business needs of the property. This schedule may change to accommodate the business needs of the property.

Required Education and Experience

• Prior experience in a related position or in similar capacity.
• Working knowledge of computer and associated programs; MS Office Suite.
• Ability to multi-task, set and manage priorities.
• Excellent communication and listening skills to interact with a diverse and multi-culture population.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

KW Property Management & Consulting is a drug-free workplace.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Travel Required

No .

Behaviors

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Education

Preferred

High School or better.

Experience

Required

Mail & Delivery

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.