Resident IT Support Technician

Friendship Village of Dublin

Dublin (OH)

On-site

USD 38,000 - 54,000

Full time

16 hours ago
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Job summary

Friendship Village of Dublin is seeking an IT Support Technician to be the first point of contact for residents and staff, delivering prompt, friendly, and effective tech support across networking, devices, and software.

The role covers setup and troubleshooting for Wi‑Fi, TV, phones, and end-user devices, with on-site support and occasional after-hours on-call. A Bachelor’s degree in IT or related field or equivalent experience is required.

Qualifications

  • Degree in Information Technology or equivalent with some experience in technical problem solving.

Responsibilities

  • Provide first-tier IT support to residents and staff, delivering prompt and accurate solutions with strong customer service.

Skills

Windows OS
Office 365
Active Directory
Troubleshooting
Customer service
Communication

Education

Bachelor’s degree in Information Technology or related
1-3 years in a Technical Support Role

Tools

Help Desk software
PC/printer setup

Job description

Friendship Village of Dublin is seeking an IT Support Technician to be the first point of contact for residents and staff, delivering prompt, friendly, and effective tech support across networking, devices, and software.

The role covers setup and troubleshooting for Wi‑Fi, TV, phones, and end-user devices, with on-site support and occasional after-hours on-call. A Bachelor’s degree in IT or related field or equivalent experience is required.

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