Resident Impact Coordinator

Alco Management Inc; Chattanooga (TN); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-paid life and disability保险

401(k) with company contribution

Paid time off

Paid holidays

Job summary

ALCO Management Inc. is seeking an Assistant Community Manager to support daily operations, leasing, and resident services at our property.

You will work with the Community Manager and staff to maintain a welcoming environment and ensure compliance with program requirements. You’ll handle applications, renewals, income certifications, coordinate with leasing and maintenance teams, and assist with vendor coordination.

Qualifications

• High School diploma or equivalent.
• Must be over 18 years of age.
• Must be able to speak, read and write English.
• Must have administrative or property management experience.
• Understanding of and experience with Project-Based Section 8 and Tax Credit programs preferred.
• Must be able to multi-task and meet deadlines.
• Ability to communicate professionally and effectively with co-workers, residents, vendors, and corporate office staff.
• Must be proficient with Microsoft Office (Excel, Word, and Outlook).
• Operational experience as a manager or assistant manager of a similar residential apartment community is preferred but not required.

Responsibilities

• Assist the Community Manager in the daily operation of the property and lead the property and property team in the absence of the Community Manager.
• Ensure accurate and efficient completion of application, lease, and annual income re-certification paperwork.
• Complete resident interviews, leasing documents, and certifications of income to ensure the property provides housing for the families with the greatest financial need.
• File evictions in a timely manner.
• Work closely with leasing and maintenance staff with coordination of tasks.
• Answer incoming phone calls and handle them accordingly.
• Investigate and help to resolve complaints, disturbances, and lease violations.
• Coordinate with outside vendors to arrange for trash removal, maintenance, landscaping, security, and other services.

Skills

English proficiency

Administrative experience

Property management experience

Communication skills

Education

High School diploma or equivalent

Tools

Excel

Word

Outlook

Job description

ALCO Management Inc. is seeking an Assistant Community Manager to support daily operations, leasing, and resident services at our property.

You will work with the Community Manager and staff to maintain a welcoming environment and ensure compliance with program requirements. You’ll handle applications, renewals, income certifications, coordinate with leasing and maintenance teams, and assist with vendor coordination.