Resident-Focused Front of House Dining Manager

Culinesse, LLC; Charlotte (NC); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Up to 6% employer match on a 403(b)

Low out-of-pocket medical costs

Dental, vision, life, short-term and长期

Free Employee Assistance Program

On-site employee meal benefit

Sharonview Federal Credit Union access

On-site fitness center

Biweekly pay with direct deposit

Job summary

Southminster seeks a Front of House Dining Assistant Manager to lead daily dining operations in a resident-centered community. You will supervise staff, train teams, manage schedules, uphold safety and sanitation standards, and deliver exceptional resident service.

Key duties include coaching servers, overseeing cash handling, and ensuring high service quality while maintaining staffing and labor-cost targets. Availability for evenings, weekends, and holidays is required.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• At least 3 years of front-of-house restaurant operations, supervisory, or assistant manager experience.
• Must be at least 21 years old.
• Strong knowledge of food and beverage service and front-of-house operations.
• Ability to communicate effectively with residents, guests, and team members.
• Strong leadership, coaching, customer-service, and problem-solving skills.
• Basic math skills and experience using a cash register and/or POS system.
• ServSafe and TIPS certifications are preferred but not required.

Responsibilities

• Support the planning, organization, training, and leadership of daily dining operations.
• Help achieve goals related to resident satisfaction, service quality, food quality, cleanliness, staffing, costs, and employee retention.
• Ensure every resident receives welcoming, responsive, courteous, and professional service.
• Train, coach, and develop servers and other front-of-house team members; lead required training and in-service sessions.
• Serve as a positive role model and maintain a productive, respectful work environment.
• Assist with employee hiring, performance management, and disciplinary actions in accordance with leadership guidelines and company policy.
• Create staff schedules based on anticipated business needs while maintaining appropriate staffing levels and labor-cost objectives.
• Monitor compliance with restaurant policies, operating procedures, standards, specifications, and training programs.
• Maintain compliance with applicable health, safety, labor, and sanitation requirements.
• Oversee cash handling, receipts, reconciliations, and POS procedures in accordance with company policy.
• Complete required reports, forms, schedules, and other administrative paperwork accurately and on time.
• Inspect dining areas and equipment to ensure cleanliness, sanitation, safety, and proper working condition.
• Support preventive-maintenance procedures and report equipment concerns promptly.
• Ensure employee performance evaluations are completed accurately and on schedule.
• Step into operational roles as needed to maintain service standards and efficient daily operations.
• Provide operational input and support to the Assistant General Manager, General Manager of Dining, and Director of Culinary.
• Perform other duties as assigned.

Skills

Front-of-House Operations

Leadership

Staff Training

Customer Service

Education

High School Diploma

College Degree (preferred)

Tools

POS Systems

Job description

Southminster seeks a Front of House Dining Assistant Manager to lead daily dining operations in a resident-centered community. You will supervise staff, train teams, manage schedules, uphold safety and sanitation standards, and deliver exceptional resident service.

Key duties include coaching servers, overseeing cash handling, and ensuring high service quality while maintaining staffing and labor-cost targets. Availability for evenings, weekends, and holidays is required.