Front of House Dining Supervisor — Elevate Resident Service

Culinesse LLC; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

403(b) retirement plan match

Low out-of-pocket medical costs

Dental, vision, life insurance

EAP program

On-site employee meal benefit

On-site fitness center

Job summary

Southminster is hiring a Front of House Dining Assistant Manager to lead daily dining operations in a resident-centered community. You will supervise, schedule, train, and support team members while ensuring welcoming and professional service for every resident.

The role requires refining service quality, managing labor costs, and maintaining safety and sanitation standards in a full-time capacity. Evening, weekend, and holiday availability are expected.

Qualifications

• High school diploma or equivalent; college degree preferred.
• At least 3 years of front-of-house restaurant operations, supervisory, or assistant manager experience.
• Must be at least 21 years old.
• Strong knowledge of food and beverage service and front-of-house operations.
• Ability to communicate effectively with residents, guests, and team members.
• Strong leadership, coaching, customer-service, and problem-solving skills.
• Basic math skills and experience using a cash register and POS system.
• ServSafe and TIPS certifications are preferred but not required.

Responsibilities

• Support the planning, organization, training, and leadership of daily dining operations.
• Help achieve goals related to resident satisfaction, service quality, food quality, cleanliness, staffing, costs, and employee retention.
• Ensure every resident receives welcoming, responsive, courteous, and professional service.
• Train, coach, and develop servers and other front-of-house team members; lead required training and in-service sessions.
• Serve as a positive role model and maintain a productive, respectful work environment.
• Assist with employee hiring, performance management, and disciplinary actions as per guidelines.
• Create staff schedules based on anticipated business needs while maintaining staffing and labor-cost objectives.
• Monitor compliance with restaurant policies, procedures, standards, and training programs.
• Maintain compliance with health, safety, labor, and sanitation requirements.
• Oversee cash handling, receipts, reconciliations, and POS procedures per policy.
• Complete required reports, forms, and schedules accurately and on time.
• Inspect dining areas and equipment to ensure cleanliness, sanitation, safety, and proper functioning.
• Support preventive-maintenance procedures and report equipment concerns promptly.
• Ensure employee performance evaluations are completed on schedule.
• Step into operational roles as needed to maintain service standards.
• Provide input to the Assistant General Manager, General Manager of Dining, and Director of Culinary.

Skills

Leadership

Customer service

Communication

Problem-solving

Education

High school diploma or equivalent

College degree preferred

Job description

Southminster is hiring a Front of House Dining Assistant Manager to lead daily dining operations in a resident-centered community. You will supervise, schedule, train, and support team members while ensuring welcoming and professional service for every resident.

The role requires refining service quality, managing labor costs, and maintaining safety and sanitation standards in a full-time capacity. Evening, weekend, and holiday availability are expected.