Resident Field Service Technician-Johnsonburg PA

USTBC ABB Installation Products Inc.; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, Life & Disability

Parental Leave - up to 6 weeks

Employee discount

Employee Assistance Program

Job summary

ABB is seeking an on-site Field Service professional to execute service work at customer sites, following work instructions and ABB safety guidelines. You will deliver quality customer service planning and perform tasks per customer orders while maintaining clear timelines and expectations.

The role is based on-site at Johnsonburg, PA, requiring 5+ years of field service (or 7+ with HS) and experience with DCS/QCS systems, PLCs, and electrical troubleshooting.

Qualifications

• Associate's degree with 5+ years in field service, or HS diploma with 7+ years.
• Experience working with DCS/QCS systems.
• PLC and networking experience.
• Electrical/Electronics troubleshooting experience.
• Must be available for on-call 24/7 if needed.

Responsibilities

• Work with the customer on-site to identify opportunities to improve operations.
• Perform field service tasks, preventive maintenance, diagnose issues, and analyze on-site or remote activity.
• Prepare material lists and ensure availability of parts and equipment.
• Act as trainer for field service associates and customers.

Skills

Field service experience

PLC networking

DCS/QCS systems

Electrical/electronics troubleshooting

On-call availability

Education

Associate's degree

HS diploma

Job description

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

AUPI Service Midwest Region Operations M

In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.

The work model for the role is: Onsite at customer site in Johnsonburg, PA.

Key Responsibilities

• Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.
• Performing field service tasks, preventative maintenance, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Acting as trainer when needed, for field service associates and customers.

Qualifications

• Associate's degree with 5+ years in field service, preventative maintenance, etc..., or HS diploma with 7+ year of experience.
• Experience working with DCS/QCS systems.
• PLC and networking experience.
• Mechanically inclined with some knowledge in basic hand tools, diagnostic tools, etc.
• Electrical/Electronics troubleshooting experience
• Must be available for on-call 24/7 if needed.

We empower you to take the lead, share bold ideas, and shape real outcomes. You'll grow through hands‑on experience, mentorship, and learning that fits your goals. Here, your work doesn't just matter, it moves things forward

What’s in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

More About Us

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affilimative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1‑888‑694‑7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1‑888‑694‑7762 or by sending an email to [e-mail] . Resumes and applications will not be accepted in this manner.

MyBenefitsABB.com

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D - 100% employee paid up to maximums
• Short Term Disability - up to 26 weeks - Company paid
• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave - up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount