Resident Experience Specialist - Luxury Leasing

Northwood Ravin, LLC.; Chapel Hill (NC); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Northwood Ravin is seeking a full-time leasing professional for Carraway Village in Chapel Hill, NC. You will own the leasing process end to end, turning interest into signed leases through engaging tours, clear communication, and proactive follow-up.

Position the community as a lifestyle choice by understanding what matters to each prospect, guiding them to a confident decision, and converting leads with value-driven dialogue.

Qualifications

• Solid foundation in multifamily leasing or high-touch customer service.
• Comfortable with property management systems (Onesite, Funnel).
• Strong closing instincts and clear communication.

Responsibilities

• Own leasing process from inquiry to lease signing.
• Lead property tours and follow-up to convert leads.
• Create social media content reflecting community energy.
• Plan and execute resident events to boost retention.
• Maintain weekend availability during peak leasing periods.

Skills

Leasing experience

Customer service

Communication

Closing skills

Social media

Event planning

Tools

Onesite

Funnel

Job description

Northwood Ravin is seeking a full-time leasing professional for Carraway Village in Chapel Hill, NC. You will own the leasing process end to end, turning interest into signed leases through engaging tours, clear communication, and proactive follow-up.

Position the community as a lifestyle choice by understanding what matters to each prospect, guiding them to a confident decision, and converting leads with value-driven dialogue.