Leasing Associate - Carraway Village

Northwood Ravin, LLC.; Chapel Hill (NC); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Northwood Ravin is seeking a full-time leasing professional for Carraway Village in Chapel Hill, NC. You will own the leasing process end to end, turning interest into signed leases through engaging tours, clear communication, and proactive follow-up.

Position the community as a lifestyle choice by understanding what matters to each prospect, guiding them to a confident decision, and converting leads with value-driven dialogue.

Qualifications

• Solid foundation in multifamily leasing or high-touch customer service.
• Comfortable with property management systems (Onesite, Funnel).
• Strong closing instincts and clear communication.

Responsibilities

• Own leasing process from inquiry to lease signing.
• Lead property tours and follow-up to convert leads.
• Create social media content reflecting community energy.
• Plan and execute resident events to boost retention.
• Maintain weekend availability during peak leasing periods.

Skills

Leasing experience

Customer service

Communication

Closing skills

Social media

Event planning

Tools

Onesite

Funnel

Job description

Job Details

Job Location: Carraway Village - Apartment Community - Chapel Hill, NC 27516

Position Type: Full Time

Property Website: Carraway Village

Behind Every Exceptional Community Is a Team That Runs It Flawlessly

At Northwood Ravin, we’re known for creating some of the most distinctive luxury apartment communities in the Southeast. That same level of care and precision extends beyond what residents see—it’s embedded in how we operate every day.

The Opportunity

In this role, you own the leasing process end to end, turning interest into signed leases through strong tours, clear communication, and consistent follow-up. You position the community as a lifestyle choice by understanding what matters to each prospect and guiding them to a confident decision.

Key areas of focus include:

• Build trust with prospects and residents by listening, anticipating needs, and delivering solutions
• Convert leads to tours and tours to leases through consistent follow-up and value-driven communication
• Create and contribute to social media content that reflects the energy and positioning of the community
• Execute resident events that strengthen retention and community engagement
• Maintain weekend availability and flexibility to support peak leasing traffic and marketing events

This is a role for someone who is competitive, confident in the product, a market expert and understands that leasing is more than just sales, it is elevated customer service.

What You Bring to the Team

You have a solid foundation in multifamily leasing, sales, or a high-touch of customer-facing environment. Comfortable working with systems like Onesite and Funnel and have strong closing instincts with the ability to guide prospects through clear and confident communication.

More importantly, you bring a thoughtful, detail-oriented approach, communicate clearly, and take ownership of your work. You’re dependable, collaborative, and take pride in delivering high-quality results and representing the Northwood Ravin brand with pride.

Why Northwood Ravin

We believe exceptional communities are built by exceptional people and we are intentional about supporting both.

• competitive compensation
• personal development
• housing opportunities within our communities
• an elevated benefits experience designed to promote well-being, financial stability, and life beyond work
• retirement planning with company match
• generous paid time off
• dedicated time to give back through volunteer initiatives

Our commitment to you evolves over time, through expanded time off, enhanced retirement contributions, reduced benefit costs, and meaningful recognition at key milestones.

Our Culture

We’re collaborative, accountable, and committed to excellence in everything we do. There’s a shared pride in our work and a shared understanding that the details matter.

If you’re looking to be part of a team that operates with intention and high standards, we’d love to connect.

Qualifications

Northwood Ravin is an equal opportunity employer.