Resident Experience & Services Coordinator

Onni Properties LLC; Seattle (WA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

PTO 3 weeks

Referral program

Employee Discount Program

401(k) Match 50%

Friends & family discount 30%

Free parking / transit reimbursement

Housing discount after 1 year

Education allowance up to $1,000

Job summary

Onni Properties LLC is seeking a Leasing Coordinator to support renewals, rent collection, and service requests while maintaining exceptional resident relations. You will handle move-in/out processes, orientations, and calendar management with a customer-first mindset.

The role requires a High School Diploma or equivalent, strong MS Office skills, and excellent communication. It offers a comprehensive benefits package and a dynamic team environment in Seattle.

Qualifications

• High School Diploma or equivalent required.
• Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.
• Excellent interpersonal, oral, and written communication skills.

Responsibilities

• Supports the Assistant Property Manager with renewals, rent collection, and service requests.
• Foster resident retention through day-to-day interactions and reviews.
• Schedule move-ins/move-outs and manage calendars in the management software.
• Coordinate orientations, freight elevator use, and inventory for leasing operations.
• Assist residents with add-ons and ensure high-level customer service.

Skills

Interpersonal skills

Oral communication

Written communication

Business vocabulary

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Onni Properties LLC is seeking a Leasing Coordinator to support renewals, rent collection, and service requests while maintaining exceptional resident relations. You will handle move-in/out processes, orientations, and calendar management with a customer-first mindset.

The role requires a High School Diploma or equivalent, strong MS Office skills, and excellent communication. It offers a comprehensive benefits package and a dynamic team environment in Seattle.