Resident Experience & Sales Specialist

Berkshire; Georgetown (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Berkshire Residential Investments is seeking a Sales & Resident Experience Consultant to lead a team in driving property success and delivering memorable resident experiences. The role requires enthusiasm, energy, and a passion for people, with a focus on closing deals and high-quality service for prospective and current residents.

Ideal candidates bring transferable customer service experience, comfort with new technology, and excellent written and spoken English.

Qualifications

• Two years of transferable experience in customer service.
• Ability to adapt to new technologies and processes.
• Proficient writing, speaking, and understanding of English.

Responsibilities

• Lead and motivate a team to drive property success and guest experiences.
• Provide excellent customer service to prospective residents and existing tenants.
• Maintain professional resident communications in person, by phone, and in writing.
• Tour models and showrooms; ensure displays look their best and reflect the brand.
• Monitor local market conditions and share insights with the Property Manager.
• Contribute ideas to marketing property and improving resident satisfaction.
• Demonstrate strong administrative skills and attention to detail.

Skills

Customer service

Adaptability

English proficiency

Communication

Job description

Berkshire Residential Investments is seeking a Sales & Resident Experience Consultant to lead a team in driving property success and delivering memorable resident experiences. The role requires enthusiasm, energy, and a passion for people, with a focus on closing deals and high-quality service for prospective and current residents.

Ideal candidates bring transferable customer service experience, comfort with new technology, and excellent written and spoken English.