Resident Experience & Property Readiness Coordinator

Real Property Management Pros; Fairfax (VA); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Hybrid work model

Paid holidays & PTO

Mileage reimbursement

Professional growth

Initial training in Gainesville, VA

Advancement opportunities

Job summary

Real Property Management Pros in Northern Virginia is seeking an Assistant Property Readiness Coordinator to oversee move-ins and move-outs, coordinate Make Ready projects, and deliver a first-class resident experience. You will document property conditions, manage repairs, and communicate with vendors and teams to ensure homes are prepared for new Residents.

We offer hands-on training, a hybrid work approach, and growth opportunities.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Experience in a customer-facing or project coordination role is a plus.
• Valid driver’s license and reliable transportation for on-site visits.
• Ability to pass background checks in accordance with local regulations.

Responsibilities

• Oversee Move-Ins & Move-Outs and ensure a smooth resident transition.
• Schedule and conduct property evaluations; document conditions at move-in/move-out.
• Coordinate Make-Ready projects and organize repairs, cleaning, and services between turnovers.
• Communicate with vendors, contractors, and internal teams to prep homes for new Residents.
• Champion Resident satisfaction and serve as primary contact during transition periods.
• Encourage Residents to provide feedback and repeat positive experiences to boost NPS.
• Collaborate with the Leasing Team to share updates on property conditions and progress.
• Educate Investors on property statuses and potential upgrades as needed.
• Maintain detailed records and keep digital/physical files up to date for compliance.

Skills

Customer-focused

Detail-oriented

Organized and flexible

Clear communicator

Tech-savvy

Local to Northern Virginia

Interest in Real Estate

Education

High school diploma or equivalent

College degree preferred

Job description

Real Property Management Pros in Northern Virginia is seeking an Assistant Property Readiness Coordinator to oversee move-ins and move-outs, coordinate Make Ready projects, and deliver a first-class resident experience. You will document property conditions, manage repairs, and communicate with vendors and teams to ensure homes are prepared for new Residents.

We offer hands-on training, a hybrid work approach, and growth opportunities.