Resident Experience & Property Operations Assistant

MidPen Housing Corporation; Sunnyvale (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Dental, Vision, Life & Disability

403(b) Retirement

Education Reimbursement

FSA for Childcare/Medical/Commuter

EAP Program

Pet Insurance

Paid Time Off

Company Holidays

Wellness Days

Job summary

MidPen Housing Corp. Sunnyvale seeks an Assistant Community Manager for Carroll Inn to support daily property operations, including fiscal management, compliance, facilities, risk management, and resident relations. You will work closely with the Community Manager and Resident Services team.

The role requires strong MS Office and RealPage skills, excellent communication, and a customer-service mindset. This on-site position offers competitive pay and benefits in a mission-driven nonprofit

Qualifications

• High School diploma or GED with 1 year of residential property management, customer service or administrative experience.
• Proficient in MS Office and RealPage.
• Strong communication and customer service skills.
• Detail oriented and highly organized.

Responsibilities

• Schedules income verification appointments, prepares lease agreements and maintains housing wait list.
• Assists in re-certifications, welfare exemption documents, MOR and TCAC reviews.
• Issues notices, schedules vacancies, prepares and monitors turnover forms.
• Assists in rent collection and security deposits; logs petty cash and prepares bank deposits.
• Inspects property and identifies maintenance and security issues.
• Supports relationships with local law enforcement and emergency agencies.
• Coordinates maintenance inspections with facilities staff and ensures work orders are processed promptly.
• Maintains resident and property files with confidentiality.
• Communicates emergency procedures and coordinates logistics for resident meetings.
• Performs other duties as assigned.

Skills

MS Office/RealPage

Verbal & Written Communication

Customer Service

Independence & Collaboration

Organization & Detail Oriented

Mission Alignment

Education

High School diploma or GED

Tools

RealPage

Job description

MidPen Housing Corp. Sunnyvale seeks an Assistant Community Manager for Carroll Inn to support daily property operations, including fiscal management, compliance, facilities, risk management, and resident relations. You will work closely with the Community Manager and Resident Services team.

The role requires strong MS Office and RealPage skills, excellent communication, and a customer-service mindset. This on-site position offers competitive pay and benefits in a mission-driven nonprofit