Resident Experience & Property Manager

Redstone Residential; Winooski (VT); On-site; USD 70,000 - 84,000; Full time

Benefits offered by this job

Health insurance

Vision & Dental insurance

PTO 15 days

10 paid holidays

Parental leave

401K with up to 6% match

Employee Assistance Program

Professional Development Program

Short-term Disability Insurance

Job summary

Redstone Residential is seeking a Community Manager to oversee all aspects of property operations at a top-site level. You will report to the Regional Manager and drive occupancy, revenue, and resident satisfaction.

The role requires 3+ years in student housing or multifamily property management and 2+ years as a property manager, with a client-focused approach and strong budget ownership. A proactive, team-oriented mindset is essential to success.

Qualifications

• 3+ years in student housing or multifamily property management.
• 2+ years of property manager experience.
• “Client-ready” professional demeanor and presentation; previous client interface experience is required.
• Detail-oriented work ethic, experience managing a budget, and P&L ownership.
• Ability to manage projects and multitask several processes at once under stressful conditions.
• Experience with Entrata Software or familiarity with property management software is a plus but not required.
• Ability to use and quickly learn technology – Google Apps, Microsoft Office.
• Team Player – able to inspire team members to high levels of performance and to provide constructive feedback as needed.

Responsibilities

• Monitor KPIs on-site.
• Manage the property to the approved operating budget and oversee lease-up of the property.
• Coordinate marketing, leasing, and renewal strategies to achieve occupancy, revenue, and retention goals.
• Collect rent and manage delinquency.
• Work collaboratively with other staff in an entrepreneurial environment.
• Create a positive environment that enhances the resident experience.
• Build and maintain relationships with campus and community resources.
• Promote outstanding customer service through staff training and evaluations.
• Submit weekly and monthly reports to Redstone.
• Manage projects ranging from marketing initiatives to construction projects.

Skills

Client-ready demeanor

Detail-oriented

Budget & P&L ownership

Team leadership

Tech literacy

Tools

Entrata software

Google Apps

Microsoft Office

Job description

Redstone Residential is seeking a Community Manager to oversee all aspects of property operations at a top-site level. You will report to the Regional Manager and drive occupancy, revenue, and resident satisfaction.

The role requires 3+ years in student housing or multifamily property management and 2+ years as a property manager, with a client-focused approach and strong budget ownership. A proactive, team-oriented mindset is essential to success.