Community Manager

Redstone Residential; Winooski (VT); On-site; USD 70,000 - 84,000; Full time

Benefits offered by this job

Health insurance

Vision & Dental insurance

PTO 15 days

10 paid holidays

Parental leave

401K with up to 6% match

Employee Assistance Program

Professional Development Program

Short-term Disability Insurance

Job summary

Redstone Residential is seeking a Community Manager to oversee all aspects of property operations at a top-site level. You will report to the Regional Manager and drive occupancy, revenue, and resident satisfaction.

The role requires 3+ years in student housing or multifamily property management and 2+ years as a property manager, with a client-focused approach and strong budget ownership. A proactive, team-oriented mindset is essential to success.

Qualifications

• 3+ years in student housing or multifamily property management.
• 2+ years of property manager experience.
• “Client-ready” professional demeanor and presentation; previous client interface experience is required.
• Detail-oriented work ethic, experience managing a budget, and P&L ownership.
• Ability to manage projects and multitask several processes at once under stressful conditions.
• Experience with Entrata Software or familiarity with property management software is a plus but not required.
• Ability to use and quickly learn technology – Google Apps, Microsoft Office.
• Team Player – able to inspire team members to high levels of performance and to provide constructive feedback as needed.

Responsibilities

• Monitor KPIs on-site.
• Manage the property to the approved operating budget and oversee lease-up of the property.
• Coordinate marketing, leasing, and renewal strategies to achieve occupancy, revenue, and retention goals.
• Collect rent and manage delinquency.
• Work collaboratively with other staff in an entrepreneurial environment.
• Create a positive environment that enhances the resident experience.
• Build and maintain relationships with campus and community resources.
• Promote outstanding customer service through staff training and evaluations.
• Submit weekly and monthly reports to Redstone.
• Manage projects ranging from marketing initiatives to construction projects.

Skills

Client-ready demeanor

Detail-oriented

Budget & P&L ownership

Team leadership

Tech literacy

Tools

Entrata software

Google Apps

Microsoft Office

Job description

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities". We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

COMPENSATION: $70,000 per year + ability to earn up to an additional 20% of salary in performance bonuses.

BENEFITS:

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• Paid parental leave
• 401K Plan with up to 6% matching
• Employee Assistance Program
• Professional Development Program
• Short-term Disability Insurance

POSITION SUMMARY: The Community Manager is the top site-level position at Redstone Residential and is responsible for all aspects of property operation. The Community Manager reports to the Regional Manager. The Community Manager strives to achieve all operational and financial goals for the property.

KEY DUTIES & RESPONSIBILITIES:

• Monitor Redstone Key Performance Indicators (KPIs) on-site
• Managing the property to the approved operating budget and overseeing the lease-up of the property
• Coordinate the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals
• Collect rent and manage delinquency
• Work collaboratively with other staff members in a highly entrepreneurial environment.
• Create a positive environment that enhances the experience for our residents
• Build and maintain relationships with campus and community resources
• Promote and emphasize outstanding customer service through staff training and ongoing job performance evaluations
• Submit weekly and monthly reports to Redstone.
• Manage projects ranging from marketing initiatives to construction projects

EXPERIENCE & QUALIFICATIONS:

• 3+ years in student housing or multifamily property management
• 2+ years of property manager experience
• “Client-ready” professional demeanor and presentation. Previous client interface experience is required.
• Detail-oriented work ethic, experience managing a budget, and P&L ownership are required
• Ability to manage projects and multitask several processes at once under stressful conditions
• Experience with Entrata Software or familiarity with property management software is a plus but not required.
• Ability to use and quickly learn technology – Google Apps, Microsoft Office
• Team Player – able to inspire team members to high levels of performance and to provide constructive feedback as needed

At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.