Resident Experience & Onsite Operations Assistant

Morgan Properties; Randallstown (MD); Hybrid; USD 29,000 - 36,000; Full time

Benefits offered by this job

Morgan Essentials $300 paid quarterly

50% onsite housing discount

Full benefits: 401(k), holidays

Job summary

Morgan Properties in Randallstown, MD is seeking an Assistant Community Manager for Carriage Hill to welcome residents, conduct tours, coordinate move-ins, and support daily operations to deliver an exceptional resident experience.

This onsite role emphasizes teamwork and a customer-focused mindset, with responsibilities including resident records, events, and collaboration with maintenance to ensure a well-maintained community.

Qualifications

• 2+ years of customer service or related experience.
• Strong communication, organizational, and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude and team-oriented mindset.
• Valid driver’s license required.

Responsibilities

• Provide outstanding customer service to residents and prospects.
• Conduct community tours and assist with the leasing experience.
• Support resident move-ins and move-outs.
• Help maintain resident records, accounts, and reports.
• Walk the property to ensure excellent curb appeal.
• Partner with maintenance teams to address resident needs.
• Assist with resident events and community engagement activities.
• Support daily operations and ensure company policies are followed.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Multitasking

Valid driver’s license

Job description

Morgan Properties in Randallstown, MD is seeking an Assistant Community Manager for Carriage Hill to welcome residents, conduct tours, coordinate move-ins, and support daily operations to deliver an exceptional resident experience.

This onsite role emphasizes teamwork and a customer-focused mindset, with responsibilities including resident records, events, and collaboration with maintenance to ensure a well-maintained community.