Resident Experience & Marketing Specialist

American Campus Communities; Orlando (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Dental

Vision

401(k) with Employer Matching

Medical & Dependent Care FSA

Life Insurance

Sick Leave

Paid Time Off

Paid Pregnancy & Childbirth Leave

Paid Paternity Leave

Health Insurance

Health Savings Account (HSA) with Emlo

Short-Term Disability

Long-Term Disability

Preferred Membership Pricing at Local/

CoreGiving Volunteer Days

Referral Program

Charity Matching Program

Job summary

American Campus Communities seeks a Marketing & Resident Experience Specialist for The Village at Science Drive in Orlando, FL. The role blends marketing with leasing duties to drive revenue, occupancy, and resident engagement.

You will conduct tours, coordinate move-ins, and plan community events while maintaining strong data, reporting, and social media presence to attract and retain residents.

Qualifications

• 2 years of experience in leasing, marketing, or sales.
• Experience reading, analyzing and interpreting general business correspondence and leasing documents.
• Experience writing routine reports and correspondence.
• Prior experience in the student housing industry preferred.
• Bachelor’s degree in marketing, business, or similar field preferred.
• Social media experience preferred.

Responsibilities

• Maximize revenue and drive occupancy through marketing, leasing, and exceptional customer service.
• Conduct appointments, tours, move-ins, and follow-ups with prospective and future residents.
• Plan and execute lease-up events and resident programs; coordinate room assignments as needed.
• Create engaging social media content and maintain property websites and digital listings.
• Maintain accurate prospect traffic and leasing data in systems; manage move-ins/move-outs per policy.
• Collaborate with service teams to ensure curb appeal and property maintenance.

Skills

Leasing/Marketing/Sales experience

Strong communication

Organizational skills

Social media experience

Education

Bachelor's degree in marketing or business

Job description

American Campus Communities seeks a Marketing & Resident Experience Specialist for The Village at Science Drive in Orlando, FL. The role blends marketing with leasing duties to drive revenue, occupancy, and resident engagement.

You will conduct tours, coordinate move-ins, and plan community events while maintaining strong data, reporting, and social media presence to attract and retain residents.