Resident Experience & Leasing Specialist

Avenue5; Richland (WA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Mental health coverage

Life insurance

401(k) match

Paid holidays

Mentoring

Professional development

Discounts

Tuition reimbursement

Recognition program

Job summary

Avenue5 Residential in Richland, WA is seeking a Leasing Consultant to coordinate apartment rentals, moves, and renewals. You will engage with prospective and current residents to maintain high occupancy and satisfaction, while handling leases and documentation efficiently.

The role requires excellent customer service, familiarity with Yardi Voyager, and strong organizational skills. A valid driver's license and basic office software proficiency are required.

Qualifications

• High school diploma required.
• Minimum of one year of previous sales experience is preferred.
• One year of previous residential leasing experience is preferred.

Responsibilities

• Coordinate all activities related to apartment rentals, move-ins, move-outs, and lease renewals.
• Interact directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.
• Qualify prospective residents, leases, and prepare lease documentation.
• Maintain accurate and detailed records of traffic activity and follow up with prospects via phone, mail or email.
• Process renewal paperwork and ensure documentation is delivered monthly.

Skills

Customer service

Yardi Voyager

MS Office

Interpersonal skills

Time management

Driver's license

Education

High school diploma

Job description

Avenue5 Residential in Richland, WA is seeking a Leasing Consultant to coordinate apartment rentals, moves, and renewals. You will engage with prospective and current residents to maintain high occupancy and satisfaction, while handling leases and documentation efficiently.

The role requires excellent customer service, familiarity with Yardi Voyager, and strong organizational skills. A valid driver's license and basic office software proficiency are required.