Resident Experience & Leasing Specialist

Socket.dev; Pacifica (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health, dental & vision

401(k)

Paid holidays

Job summary

Avanath is seeking a Leasing Specialist to manage leasing, marketing and resident relations within the community. The role requires a professional, customer-focused approach to engage residents and staff effectively.

The ideal candidate brings 2+ years in sales or customer relations, knowledge of Yardi Voyager, and bilingual English/Spanish skills. Flexible hours including evenings/weekends may be required to support a fast-paced community.

Qualifications

• Passion for providing exceptional customer service.
• 2+ years of sales and/or customer relations experience.
• Low-income housing and tax credit experience is highly desired.
• Bilingual (English & Spanish) highly desired.
• Thrives in a fast-paced environment.
• Flexible schedule that may include evenings and weekends.
• Solid computer knowledge, Windows (Word, Excel), internet, and e-mail.
• Working knowledge of Yardi Voyager Property Management software.

Responsibilities

• Provide A+ customer service at all times.
• Greet and qualify prospects; record visits.
• Inspect models and communicate service needs to Community Manager; close the sale.
• Assist in processing applications and deposits per procedures and Fair Housing requirements.
• Maintain and update availability reports; process applications for approvals.
• Ensure apartment readiness for move-in on the agreed date.
• Follow up with prospects to close sales or refer to sister communities.

Skills

Customer service

Sales experience

Bilingual English/Spanish

Tools

Yardi Voyager

Job description

Avanath is seeking a Leasing Specialist to manage leasing, marketing and resident relations within the community. The role requires a professional, customer-focused approach to engage residents and staff effectively.

The ideal candidate brings 2+ years in sales or customer relations, knowledge of Yardi Voyager, and bilingual English/Spanish skills. Flexible hours including evenings/weekends may be required to support a fast-paced community.