Resident Experience Leasing Specialist

Automatic Data Processing, Inc.; Lufkin (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

401K with company matching

Bonus opportunities

Competitive compensation

Job summary

Haley Residential in Lufkin, TX is seeking a Leasing Consultant to deliver exceptional customer service from first contact through move-in. You will conduct property tours, qualify prospects, and guide them to leasing decisions while coordinating with the maintenance team to ensure a welcoming experience for residents.

The role emphasizes strong communication, data entry accuracy, and an ability to thrive in a fast-paced environment.

Qualifications

• Professional communication skills, both verbal and written.
• Ability to create urgency and follow up promptly to set appointments, tours, and close leases.
• Competence navigating web-based apps and basic computer tools including Outlook, Word, and Excel.

Responsibilities

• Handle inquiries from prospects via phone, email, SMS, and in person.
• Greet prospects and assess their needs; present the community and tour ready units.
• Qualify leads, follow up with prospects, and close leases or renewals.
• Process applications, leases, and rent payments accurately and on time.
• Maintain CRM data, monitor occupancy, and contribute to resident satisfaction.

Skills

Professional communication

CRM familiarity

Multi-tasking

Sales oriented

Valid driver's license

Tools

CRM software

Microsoft Office

Job description

Haley Residential in Lufkin, TX is seeking a Leasing Consultant to deliver exceptional customer service from first contact through move-in. You will conduct property tours, qualify prospects, and guide them to leasing decisions while coordinating with the maintenance team to ensure a welcoming experience for residents.

The role emphasizes strong communication, data entry accuracy, and an ability to thrive in a fast-paced environment.