Resident Experience & Leasing Specialist

Preiss Brand; Lubbock (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

The Collective at Lubbock, operated by Preiss Brand, is hiring a Leasing Consultant to manage daily leasing and property marketing while maintaining positive resident relations.

Responsibilities include answering calls, greeting visitors, following up on leads, processing leases and payments, and supporting resident events. Requirements: 1+ year in customer service or sales, knowledge of Fair Housing, HS diploma (bachelor's preferred).

Qualifications

• Minimum: 1 year of customer service or sales experience.
• Excellent customer service skills and ability to resolve escalated concerns.
• Understanding of Fair Housing.

Responsibilities

• Leasing: answer calls, greet visitors, pursue leads, and process guest cards.
• Marketing: participate in resident events and build relationships with local institutions.
• Reporting and Administration: generate mailings, file leases, collect payments.

Skills

Customer service

Sales experience

Fair Housing knowledge

Property management leasing

Education

High school diploma, some college

Bachelor’s degree in Business or related field

Job description

The Collective at Lubbock, operated by Preiss Brand, is hiring a Leasing Consultant to manage daily leasing and property marketing while maintaining positive resident relations.

Responsibilities include answering calls, greeting visitors, following up on leads, processing leases and payments, and supporting resident events. Requirements: 1+ year in customer service or sales, knowledge of Fair Housing, HS diploma (bachelor's preferred).