Resident Experience & Leasing Specialist

Arcan Capital, LLC.

Chelsea (AL)

On-site

USD 21,000 - 30,000

Full time

3 days ago

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Job summary

Arcan Capital, LLC. is seeking a Customer Service Agent to be the first point of contact for prospective residents and current tenants. You will guide applicants through the leasing process, coordinate with on-site teams, and ensure a smooth move-in while delivering friendly, professional service.

A strong customer-service mindset and excellent communication are essential; a high school diploma is required, and weekend availability is a plus.

Qualifications

Customer service mindset with a passion for helping people.
Excellent communication, problem-solving, and interpersonal skills.
Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
Detail-oriented with strong organizational and time-management skills.
Proficiency in Microsoft Office (Word, Excel, Outlook) is a plus.
Team player with a positive, professional attitude and flexibility for weekends.

Responsibilities

Engage with prospective residents by providing property tours and answering inquiries.
Drive occupancy by communicating benefits of Arcan Capital’s homes and guiding applicants through the process.
Assist with leasing operations, including applications, background checks, and leases.
Ensure move-in readiness by coordinating inspections and preparations.
Provide exceptional customer service by addressing resident concerns and renewals.
Maintain accurate resident records and respond to inquiries promptly.