Leasing Consultant — Customer-First Growth & Benefits

Arcan Capital, LLC.; Hoover (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Two weeks paid vacation

5 days PTO/Sick leave

401k with matching

Job summary

Arcan Capital is seeking a Leasing Consultant to be the first contact for prospective residents, guiding them from inquiry to move-in and showcasing our communities and amenities, while collaborating with on-site teams to highlight features and drive leasing growth.

You will handle inquiries, assist with applications, coordinate move-in readiness, maintain accurate resident records, and deliver exceptional service while supporting community events and resident engagement.

Qualifications

• Customer service-oriented mindset with a passion for helping people.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Detail-oriented with strong organizational and time management skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) a plus.

Responsibilities

• Engage with prospective residents by providing property tours, answering inquiries, and promoting community amenities.
• Drive occupancy goals by effectively communicating the benefits of Arcan Capital’s apartment homes and guiding prospects through the application process.
• Assist with leasing operations, including processing applications, conducting background checks, and preparing lease agreements.
• Ensure move-in readiness by coordinating apartment inspections and ensuring all necessary preparations are complete.
• Provide exceptional customer service by addressing resident concerns, handling lease renewals, and fostering a welcoming environment.
• Manage leasing-related administrative tasks, including maintaining accurate resident records.
• Respond promptly to inquiries via phone, email, and in-person interactions, always ensuring a professional and friendly approach.
• Maintain knowledge of market trends and competitor properties to effectively position Arcan Capital’s communities.
• Support community events and resident engagement initiatives to enhance the living experience.

Skills

Customer service

Communication

Problem solving

Interpersonal skills

Multitasking

Organization

MS Office

Teamwork

Flexible schedule

Education

High school diploma

Tools

Microsoft Office suite

Job description

Arcan Capital is seeking a Leasing Consultant to be the first contact for prospective residents, guiding them from inquiry to move-in and showcasing our communities and amenities, while collaborating with on-site teams to highlight features and drive leasing growth.

You will handle inquiries, assist with applications, coordinate move-in readiness, maintain accurate resident records, and deliver exceptional service while supporting community events and resident engagement.