Resident Experience & Leasing Specialist

KETTLER; Bowie (MD); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision insurance

Life Insurance

Prescription coverage

Tax-Advantaged Spending Accounts (HSA或

Job summary

KETTLER is seeking a Leasing Consultant for an apartment community in Bowie, MD. You will maximize occupancy by generating qualified traffic, networking locally, scheduling tours, and processing lease applications.

Under the Community Manager, you will deliver exceptional customer service, support resident retention, and coordinate marketing initiatives, including social media outreach and partner programs with local businesses.

Qualifications

• 1 year of customer service or sales experience preferred.
• High school diploma or equivalent required.
• Strong written and verbal communication skills.

Responsibilities

• Greet prospective residents and provide property tours.
• Perform outreach marketing to attract prospects.
• Create engaging social media initiatives and manage posts.
• Follow up daily with prospects to answer questions and maintain a high level of service.
• Assist with resident retention efforts.
• Partner with local businesses and events to promote the property.
• Walk the marketing path daily and provide excellent customer service.
• Process lease applications and qualify residents.
• Support the Community Manager with office duties and communications.
• Resolve resident concerns and issues.
• Other duties as assigned.

Skills

Customer service

Sales

Communication

Office experience

Weekend/holiday availability

Education

High School Diploma or GED

Some college preferred

Tools

Microsoft Office Suite

Job description

KETTLER is seeking a Leasing Consultant for an apartment community in Bowie, MD. You will maximize occupancy by generating qualified traffic, networking locally, scheduling tours, and processing lease applications.

Under the Community Manager, you will deliver exceptional customer service, support resident retention, and coordinate marketing initiatives, including social media outreach and partner programs with local businesses.