Apartment Leasing & Community Engagement Specialist

KETTLER; Fairfax (VA); On-site; USD 60,174,000 - 68,770,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision insurance

Life Insurance

Prescription coverage

Tax-Advantaged Spending Accounts (HSA)

401(k) retirement plan with company?

Job summary

KETTLER is seeking a Leasing Consultant for an apartment community in Fairfax, VA. You will maximize occupancy by generating qualified traffic, conducting property tours, and delivering exceptional customer service to residents and prospective residents.

Under the direction of the Community Manager, you will perform outreach marketing, coordinate scheduling, process lease applications, and support retention initiatives. Weekend and holiday availability are required.

Qualifications

• At least 1 year of customer service, sales or office experience.
• High School Diploma, GED, or equivalent; some college preferred.
• Customer service, sales, and goal-oriented mindset.
• Must be able to work on weekends and holidays.
• Computer proficiency and Microsoft Office Suite.

Responsibilities

• Greeting prospective residents and providing them with property tours.
• Performing proper outreach marketing.
• Help create engaging social media initiatives to connect residents, and manage posts.
• Daily follow up on all prospects to make sure all questions are answered and a “high touch” approach adhered to.
• Assisting with resident retention.
• Support efforts to partner with nearby businesses, events, and other local organizations.
• Walking the marketing path daily.
• Providing excellent customer service to residents and prospects.
• Processing lease applications and qualifying residents.
• Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks.
• Play a key role in resolving resident concerns and issues.
• Other duties as assigned.

Skills

Customer service

Sales

Office experience

Education

High School Diploma

Some college

Tools

Microsoft Office

Job description

KETTLER is seeking a Leasing Consultant for an apartment community in Fairfax, VA. You will maximize occupancy by generating qualified traffic, conducting property tours, and delivering exceptional customer service to residents and prospective residents.

Under the direction of the Community Manager, you will perform outreach marketing, coordinate scheduling, process lease applications, and support retention initiatives. Weekend and holiday availability are required.