Resident Experience & Leasing Specialist

Arcan Capital; Birmingham (AL); On-site; USD 35,000 - 52,000; Full time

Job summary

Arcan Capital, based in the southeastern United States, seeks a Leasing Consultant in Birmingham to be the first contact for prospective and current residents. You will guide applicants through the leasing process, showcase communities, and help create a welcoming, professional atmosphere that drives occupancy targets.

The role emphasizes customer service, relationship-building, and collaboration with on-site teams.

Qualifications

• Customer service-oriented role requiring strong interpersonal skills.
• Ability to communicate clearly and professionally with residents and prospects.
• Capacity to manage multiple tasks in a fast-paced environment.

Responsibilities

• Provide tours and answer inquiries to prospective residents.
• Process applications, background checks, and lease paperwork.
• Coordinate move-in readiness and respond to resident concerns.
• Maintain accurate resident records and support events.

Skills

Customer service

Excellent communication

Multitask

Detail-oriented

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Arcan Capital, based in the southeastern United States, seeks a Leasing Consultant in Birmingham to be the first contact for prospective and current residents. You will guide applicants through the leasing process, showcase communities, and help create a welcoming, professional atmosphere that drives occupancy targets.

The role emphasizes customer service, relationship-building, and collaboration with on-site teams.