Resident Experience Concierge

ARCAN Capital; Illinois; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Two weeks paid vacation

Job summary

Arcan Capital in the United States is seeking a Leasing Consultant to be the first contact for prospective residents, guiding them from inquiry to move-in and showcasing our communities' amenities.

You will coordinate tours, process applications, conduct background checks, prepare leases, and ensure move-in readiness while delivering exceptional service.

Join a people-focused culture that values growth, teamwork, and resident satisfaction, with a hands-on, welcoming approach to every interaction.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, leasing, hospitality, or administrative support preferred.

Responsibilities

• Engage with prospective residents via property tours and inquiries.
• Promote community amenities and guide prospects through the application process.
• Process applications, conduct background checks, and prepare lease agreements.
• Ensure move-in readiness by coordinating inspections and preparations.
• Provide exceptional customer service and address resident concerns.

Skills

Customer service

Communication skills

Multitasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Arcan Capital in the United States is seeking a Leasing Consultant to be the first contact for prospective residents, guiding them from inquiry to move-in and showcasing our communities' amenities.

You will coordinate tours, process applications, conduct background checks, prepare leases, and ensure move-in readiness while delivering exceptional service.

Join a people-focused culture that values growth, teamwork, and resident satisfaction, with a hands-on, welcoming approach to every interaction.