Leasing Consultant: Real Estate, Customer Experience

Arlington Holding Company; Alabama; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Base salary + incentives

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Holidays

Rent discounts

Training & development

Team culture

Job summary

Arlington Properties in Birmingham, AL is seeking a Leasing Consultant to be the face of the community, greeting prospects, supporting residents, and driving leasing success. You will handle marketing, tours, and the full leasing process from application to move-in.

The role emphasizes customer service, teamwork, and achieving occupancy goals, with opportunities for training, incentives, and career growth within Arlington Properties.

Qualifications

• High school diploma or GED required; some college preferred.
• One or more years of leasing, sales, or customer service experience strongly preferred.
• Excellent communication, organizational, and time management skills.
• Familiarity with Fair Housing laws and leasing policies.
• Basic computer proficiency; comfort with digital tools.
• Valid driver’s license, auto insurance, and reliable transportation.
• Flexible schedule availability, including weekends.

Responsibilities

• Greet prospective residents, conduct property tours, and explain community features.
• Manage the full leasing process from application to move-in.
• Provide accurate information on pricing, availability, and policies.
• Maintain up-to-date resident files and support retention and renewal efforts.
• Conduct follow-up communications with prospects and residents.
• Promote the property through outreach efforts and marketing ideas.
• Monitor advertising platforms and provide insight into digital performance.
• Prepare competitive market surveys and analyze leasing trends.
• Collect applications, deposits, and other move-in funds.
• Enter service requests and coordinate with the maintenance team.
• Help maintain curb appeal and inspect vacant units for show-readiness.
• Assist with vendor or contractor access to units when needed.

Skills

Communication

Organizational skills

Time management

Customer service

Sales

Digital tools

Valid driver’s license

Education

High school diploma or GED

Some college preferred

Tools

MS Office

Job description

Arlington Properties in Birmingham, AL is seeking a Leasing Consultant to be the face of the community, greeting prospects, supporting residents, and driving leasing success. You will handle marketing, tours, and the full leasing process from application to move-in.

The role emphasizes customer service, teamwork, and achieving occupancy goals, with opportunities for training, incentives, and career growth within Arlington Properties.