Resident Experience Leasing Specialist

Bryten; Albuquerque (NM); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

Health Savings Account

401(k) match

Life & Disability

Paid vacation

Holidays & floating

Wellness programs

Professional development

Supplemental benefits

Job summary

Bryten in Albuquerque is seeking a Leasing Consultant to greet prospective residents, conduct tours, process applications, and coordinate move-ins. You’ll partner with maintenance and leasing teams to ensure a welcoming experience and accurate documentation.

Ideal candidates bring strong customer service, organizational skills, and the ability to close leases. A high school diploma is required; college degree is preferred.

Qualifications

• Experience in leasing or related field preferred.
• Outstanding customer service and interpersonal communication skills.
• Ability to build rapport, overcome objections, and close leases.
• Strong organizational skills with exceptional attention to detail.
• Proficiency with Microsoft Office; knowledge of property management software is a plus.

Responsibilities

• Greet and engage prospective residents, current residents, and guests in person, by phone, and via electronic communications.
• Conduct community tours and showcase apartment homes and amenities.
• Assist prospective residents from inquiry through move-in; process rental applications and lease renewals.
• Respond to resident questions, concerns, and service requests promptly and professionally.
• Support resident retention through excellent customer service and community engagement.
• Maintain organized resident files and leasing documentation; coordinate with maintenance for property appearance.
• Assist with marketing initiatives to support occupancy goals; ensure compliance with Fair Housing regulations.
• Promote a positive, welcoming, and inclusive community environment.

Skills

Customer service

Interpersonal communication

Closing leases

Time management

Multitasking

Microsoft Office

Education

High school diploma or GED

College degree preferred

Tools

Yardi

ResMan

On-Site

Job description

Bryten in Albuquerque is seeking a Leasing Consultant to greet prospective residents, conduct tours, process applications, and coordinate move-ins. You’ll partner with maintenance and leasing teams to ensure a welcoming experience and accurate documentation.

Ideal candidates bring strong customer service, organizational skills, and the ability to close leases. A high school diploma is required; college degree is preferred.