Resident Experience & Leasing Manager (Part-Time)

Sunrise Management; United States; On-site; USD 33,000 - 34,000; Part time

Job summary

Sunrise Management is seeking a part-time Community Manager to oversee on-site operations, leasing, and resident relations in accordance with California law. You will lead staff, manage budgets, ensure compliance, and promote a positive living environment.

Responsibilities include staff leadership, marketing and leasing, compliance, and timely response to service requests, with payroll and recordkeeping duties as part of daily operations.

Qualifications

• A college degree or related coursework is preferred.
• Minimum of one to two years of property management experience required.
• Proficiency in Microsoft Office (Word, Excel) and property management software.
• Strong problem-solving, leadership, and customer service skills.
• Ability to maintain confidentiality, professionalism, and neutrality in all interactions.
• Knowledge of California landlord-tenant laws, Fair Housing policies, and basic accounting principles.

Responsibilities

• Hire, train, and evaluate on-site staff while fostering a supportive work environment.
• Provide clear guidance and tools for the team to excel in their roles.
• Address and resolve employee and operational concerns promptly and professionally.
• Develop a cohesive on-site team that reflects the organization's professionalism and quality.
• Conduct regular inspections of common areas, units, and grounds to ensure cleanliness, safety, and compliance with standards.
• Enforce move-in/move-out protocols, including comprehensive inspections.
• Ensure timely submission of payroll and maintain accurate records.
• Oversee rent collection and manage delinquent accounts, adhering to legal requirements under California landlord-tenant laws.
• Complete daily bank deposits and maintain compliance with accounting procedures.
• Monitor expenses, prepare budgets, and recommend cost-effective improvements to property operations.
• Promote available units through approved advertising platforms and in-person showings.
• Maintain accurate leasing records and ensure all agreements comply with Fair Housing regulations.
• Analyze market trends to adjust pricing and marketing strategies as needed.
• Support resident retention efforts through timely renewals and community engagement activities.
• Respond to resident concerns with professionalism, empathy, and adherence to Fair Housing laws.
• Ensure all resident service requests are resolved within 24-48 hours, or as promptly as possible if delays occur.
• Maintain a safe, well-maintained community and uphold resident satisfaction.
• Ensure adherence to applicable California laws, including Fair Housing, ADA, and safety standards.
• Regularly review and update policies and procedures to reflect legal and operational requirements.

Skills

Leadership

Customer service

MS Office

Property management software

Problem solving

Confidentiality

Education

College degree or related coursework

Tools

Microsoft Office Suite

Property management software

Job description

Sunrise Management is seeking a part-time Community Manager to oversee on-site operations, leasing, and resident relations in accordance with California law. You will lead staff, manage budgets, ensure compliance, and promote a positive living environment.

Responsibilities include staff leadership, marketing and leasing, compliance, and timely response to service requests, with payroll and recordkeeping duties as part of daily operations.