Resident Manager - Lanai Village

Sunrise Management; Spring Valley (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

Hybrid work model

Health benefits

Flexible Spending Account (FSA)

Life insurance

Paid vacation, sick leave, and company

Job summary

Sunrise Management seeks a Resident Manager to support daily operations at a California property, ensuring a safe, clean, and well-maintained community. You will handle leasing, resident relations, and financial oversight, living on-site and complying with housing laws.

The role requires at least 2 years in property management, proficiency with Microsoft Office, and knowledge of CA landlord–tenant rules. Competitive pay, benefits, and a path for growth are provided.

Qualifications

• Minimum 2 years of property management or related experience.
• Proficiency with Microsoft Office and property management software.
• Knowledge of California landlord–tenant laws and Fair Housing requirements.
• Strong communication and organizational skills.
• Bilingual in English and Spanish preferred.

Responsibilities

• Lead and support daily property operations and leasing activities.
• Coordinate maintenance work orders and ensure timely completion.
• Oversee move-in/move-out inspections per California laws.
• Maintain accurate records of repairs, inspections, and vendor services.
• Ensure compliance with Fair Housing, ADA, and Cal/OSHA standards.
• Collect rents, issue receipts, and process deposits.
• Assist with budgeting and expense tracking.
• Promote unit availability and conduct property tours.
• Provide courteous, professional responses to resident inquiries.

Skills

Property management

Communication

Bilingual (English/Spanish)

Tools

Microsoft Office

Property management software

Job description

At Sunrise, we practice resident hospitality, focusing on what matters most: Helping people feel right at home. We are people people who pride ourselves in providing our residents with a Positive Living Experience.

About this role:

The Resident Manager supports the daily operations of an assigned property, ensuring that residents enjoy a safe, clean, and well-maintained community. This role manages leasing, resident relations, and financial and maintenance oversight in compliance with company policies and California housing laws. The Resident Manager serves as the on-site representative of Sunrise Management, promoting excellence in service, professionalism, and community care.

Hourly pay range:

$16.90 - $20.00

• This position requires the ability to live on-site.

What you’ll do includes, but not limited to:

Leadership & Team Support

• Model Sunrise Management’s values of integrity, accountability, and service excellence.
• Collaborate with maintenance and regional teams to ensure smooth property operations.
• Communicate clearly with leadership about property needs, resident issues, and operational challenges.
• Support a positive team culture built on respect, cooperation, and resident satisfaction.

Property & Operations Management

• Conduct regular inspections of units, amenities, and common areas to maintain cleanliness and safety.
• Coordinate maintenance work orders and ensure completion within 24–48 hours whenever possible.
• Oversee move-in and move-out inspections in compliance with California security deposit laws.
• Maintain accurate records of repairs, inspections, and vendor services.
• Ensure all operations comply with Fair Housing, ADA, and Cal/OSHA standards.
• Collect rents, issue receipts, and make timely bank deposits.
• Maintain accurate accounting records for rents, deposits, and fees.
• Monitor delinquent accounts and communicate with supervisors before taking legal action.
• Assist with budgeting and expense tracking to support the property’s financial goals.

Marketing & Leasing

• Promote available units through community outreach, signage, and digital platforms.
• Conduct property tours and present features and benefits to prospective residents.
• Complete leasing documentation accurately and in compliance with California Civil Code and Fair Housing laws.
• Maintain organized leasing and applicant records.

Resident Relations

• Provide courteous, professional responses to all resident inquiries and concerns.
• Foster a welcoming, inclusive environment that enhances resident satisfaction and retention.
• Coordinate community communication and support positive resident engagement.

Compliance & Risk Management

• Adhere to company policies, Fair Housing, ADA, and all applicable state and federal laws.
• Support Injury and Illness Prevention Programs (IIPP) and maintain safety awareness across the property.
• Ensure contractors and vendors meet insurance, licensing, and labor law requirements.

What you'll need:

• Minimum 2 years of property management or related experience required.
• Proficiency with Microsoft Office and property management software.
• Knowledge of California landlord–tenant laws and Fair Housing requirements.
• Strong communication and organizational skills.
• Bilingual in English and Spanish preferred.

Who you are:

• A confident, empathetic and dynamic team player.
• An exceptional communicator: written and verbal.
• A problem solver with sound judgement.
• A results-driven independent contributor who thrives on achievement.

What’s in it for you:

We believe people do their best work when they’re supported—personally, professionally, and beyond. Here’s what you can expect as part of our team:

• Competitive compensation and career growth – As our company continues to grow and expand, so do the opportunities for our team.
• Flexible Hybrid Work Model – Our hybrid schedule supports work-life balance while keeping you connected and engaged.
• Comprehensive Health Benefits – We offer medical, dental, and vision insurance to keep you and your family healthy.
• Tax-Saving Benefits – Take advantage of a Flexible Spending Account (FSA) to manage healthcare and dependent care expenses efficiently.
• Peace of Mind – Company-paid life insurance offers financial protection for you and your loved ones.
• Time to Recharge – Generous paid vacation, sick leave, and holidays so you can truly unplug and come back refreshed.

Sunrise Management is an equal opportunity employerand a drug free workplace.We celebrate diversity and are committed to creating an inclusive environment for all team members.