Resident Experience & Property Operations Manager

Sunrise House; United States; On-site; USD 33,000 - 34,000; Part time

Job summary

Sunrise Management in Huntington Beach, CA seeks a part-time Community Manager for Delaware Pines. You will oversee on-site operations, leasing, and resident relations under the Regional Manager.

Responsibilities include hiring and training staff, enforcing move-in/move-out protocols, rent collection, budgeting, and ensuring compliance with California landlord-tenant laws and Fair Housing. Candidates should have 1–2 years property management experience, proficiency in Microsoft Office and

Qualifications

• A college degree or related coursework preferred.
• Minimum of one to two years of property management experience required.
• Proficiency in Microsoft Office (Word, Excel) and property management software.
• Strong problem-solving, leadership, and customer service skills.
• Ability to maintain confidentiality, professionalism, and neutrality in all interactions.
• Knowledge of California landlord-tenant laws, Fair Housing policies, and basic accounting principles.

Responsibilities

• Hire, train, and evaluate on-site staff while fostering a supportive work environment.
• Provide clear guidance and tools for the team to excel in their roles.
• Address and resolve employee and operational concerns promptly and professionally.
• Develop a cohesive on-site team that reflects the organization’s professionalism and quality.
• Conduct regular inspections of common areas, units, and grounds to ensure cleanliness, safety, and compliance with standards.
• Enforce move-in/move-out protocols, including comprehensive inspections.
• Ensure timely submission of payroll and maintain accurate records.
• Oversee rent collection and manage delinquent accounts, adhering to legal requirements under California landlord-tenant laws.
• Complete daily bank deposits and maintain compliance with accounting procedures.
• Monitor expenses, prepare budgets, and recommend cost-effective improvements to property operations.
• Promote available units through approved advertising platforms and in-person showings.
• Maintain accurate leasing records and ensure all agreements comply with Fair Housing regulations.
• Analyze market trends to adjust pricing and marketing strategies as needed.
• Support resident retention efforts through timely renewals and community engagement activities.
• Respond to resident concerns with professionalism, empathy, and adherence to Fair Housing laws.
• Ensure all resident service requests are resolved within 24–48 hours, or as promptly as possible if delays occur.
• Maintain a safe, well-maintained community and uphold resident satisfaction.
• Ensure adherence to applicable California laws, including Fair Housing, ADA, and safety standards.

Skills

Customer service

Leadership

Communication

Detail-oriented

Education

College degree or related coursework

Tools

Microsoft Office

Property management software

Job description

Sunrise Management in Huntington Beach, CA seeks a part-time Community Manager for Delaware Pines. You will oversee on-site operations, leasing, and resident relations under the Regional Manager.

Responsibilities include hiring and training staff, enforcing move-in/move-out protocols, rent collection, budgeting, and ensuring compliance with California landlord-tenant laws and Fair Housing. Candidates should have 1–2 years property management experience, proficiency in Microsoft Office and