Resident Experience & Leasing Coordinator

Livingston Street Capital, LLC; Ellicott City (MD); On-site; USD 42,000 - 56,000; Full time

Job summary

Regency Crest in Ellicott City, MD, is seeking an organized, sales-focused Assistant Property Manager to help keep the community running smoothly. The role focuses on leasing support, resident relations, and administrative duties in a vibrant 55+ active adult community.

Responsibilities include leasing paperwork, move-ins, records management, and financial data handling, while delivering excellent resident experiences and engaging with prospective residents.

Qualifications

• Experience in property management, leasing, or a similar role.
• Strong organizational and multitasking skills.
• Comfort with reports, systems, and financial data.
• Positive, professional attitude with strong communication and sales skills.
• Ability to balance administrative responsibilities with resident interaction.
• Detail-oriented mindset with strong follow-through.
• Experience in senior living communities is a plus.

Responsibilities

• Support daily operations to keep the community running efficiently.
• Assist with leasing paperwork, move-ins, and resident files.
• Maintain accurate records, reports, and data systems.
• Help manage financial processes (AP/AR, rent collections, receivables).
• Ensure compliance with policies and procedures.
• Handle day-to-day problem solving with a calm, solutions-focused approach.
• Conduct tours and assist prospective residents as needed.
• Support the leasing process from inquiry to move-in.
• Maintain accurate availability and unit readiness.
• Assist with marketing and outreach efforts.
• Serve as a friendly, professional point of contact for residents and visitors.
• Assist with resident communications, newsletters, and updates.
• Respond to questions and concerns with professionalism and urgency.
• Support community events and overall resident engagement.
• Build positive relationships that contribute to resident satisfaction and retention.

Skills

Sales skills

Customer service

Organizational skills

Communication skills

Multitasking

Detail-oriented

Job description

Regency Crest in Ellicott City, MD, is seeking an organized, sales-focused Assistant Property Manager to help keep the community running smoothly. The role focuses on leasing support, resident relations, and administrative duties in a vibrant 55+ active adult community.

Responsibilities include leasing paperwork, move-ins, records management, and financial data handling, while delivering excellent resident experiences and engaging with prospective residents.