Resident Experience & Leasing Assistant

Thalhimer Multifamily; Petersburg (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Thalhimer Multifamily is seeking an Assistant Community Manager for Market Street Lofts, Union Flats and Studio 622 in Richmond, VA. You will support leasing, resident relations, and daily property operations to ensure a welcoming community.

Responsibilities include marketing to attract residents, tours, processing applications, rent payments, and coordinating with the Community Manager. A detail-oriented, customer-focused professional will thrive in this role.

Qualifications

• Proficiency in Microsoft Office, Excel, and Outlook, with experience using property management software.
• MRI experience is preferred but not required.
• A genuine desire to make a positive difference in the community.

Responsibilities

• Marketing and Leasing: Plan and execute marketing activities to attract prospective residents, ensuring the community's visibility and appeal.
• Customer Engagement: Greet prospective residents, conduct tours of vacant/model apartments, and assist in the timely processing of applications.
• Administrative Support: Assist the Community Manager with day-to-day operations, including processing rent payments and performing ongoing administrative functions to ensure smooth property management.
• Resident Relations: Provide outstanding customer service, building positive relationships with both current and prospective residents to ensure a great living experience.

Skills

Multi-tasking

Attention to detail

Problem solving

Dependability

Flexibility

Customer service

Tools

Microsoft Office

Excel

Outlook

Property management software

MRI

Job description

Thalhimer Multifamily is seeking an Assistant Community Manager for Market Street Lofts, Union Flats and Studio 622 in Richmond, VA. You will support leasing, resident relations, and daily property operations to ensure a welcoming community.

Responsibilities include marketing to attract residents, tours, processing applications, rent payments, and coordinating with the Community Manager. A detail-oriented, customer-focused professional will thrive in this role.