Leasing Associate

Thalhimer Multifamily; Richmond (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Thalhimer Multifamily is seeking a Leasing Associate to create a welcoming, professional environment for current and prospective residents. You will market available units, greet visitors, conduct tours, and assist in processing applications to ensure smooth leasing operations.

The ideal candidate is proactive, detail-oriented, and customer-focused, capable of multitasking in a fast-paced setting while supporting the Community Manager with daily administrative tasks and resident relations.

Qualifications

• Proficient in Microsoft Office, Excel, and Outlook.
• Experience with property management software.
• MRI experience preferred but not required.
• Desire to make a positive difference in the community.

Responsibilities

• Marketing and Leasing: Plan and execute marketing activities to attract prospective residents, ensuring the community's visibility and appeal.
• Customer Engagement: Greet prospective residents, conduct tours of vacant/model apartments, and assist in the timely processing of applications.
• Administrative Support: Assist the Community Manager with day-to-day operations, including processing rent payments and performing ongoing administrative functions to ensure smooth property management.
• Resident Relations: Provide outstanding customer service, building positive relationships with both current and prospective residents to ensure a great living experience.

Skills

multi-task

attention to detail

dependability

customer service

Tools

Microsoft Office

Excel

Outlook

MRI experience

Job description

What You'll Do:

As an Leasing Associate, you will play a vital role in creating a welcoming and professional environment for current and future residents. You will be involved in a variety of tasks that support the smooth and effective operation of the property. Responsibilities include:

• Marketing and Leasing: Plan and execute marketing activities to attract prospective residents, ensuring the community's visibility and appeal.
• Customer Engagement: Greet prospective residents, conduct tours of vacant/model apartments, and assist in the timely processing of applications.
• Administrative Support: Assist the Community Manager with day-to-day operations, including processing rent payments and performing ongoing administrative functions to ensure smooth property management.
• Resident Relations: Provide outstanding customer service, building positive relationships with both current and prospective residents to ensure a great living experience.

Preferred Candidate Attributes:

We are looking for a proactive, detail-oriented individual who thrives in a fast-paced environment. The ideal candidate will have:

• A strong ability to multi-task and handle a variety of responsibilities with ease.
• A keen attention to detail and problem-solving skills to address challenges effectively.
• Dependability and flexibility, with a willingness to collaborate with the team to meet property goals.
• A passion for customer service and the ability to relate to residents and prospective tenants.

Additional Qualifications:

• Proficiency in Microsoft Office, Excel, and Outlook, with experience using property management software.
• MRI experience is preferred but not required.
• A genuine desire to make a positive difference in the community.

Thalhimer is an Equal Opportunity Employer

What Does Success Look Like? A successful Assistant Community Manager is a dependable and detail-driven team player with strong organizational skills. You thrive in a fast-paced environment, support your team with flexibility and initiative, and maintain a high standard of professionalism. You're quick to learn, coachable, and always focused on resident satisfaction and operational efficiency.