Assistant Community Manager

Thalhimer Multifamily

Petersburg (VA)

On-site

USD 42,000 - 54,000

Full time

42 hours ago
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Job summary

Thalhimer Multifamily is seeking an Assistant Community Manager for Market Street Lofts, Union Flats and Studio 622 in Richmond, VA. You will support leasing, resident relations, and daily property operations to ensure a welcoming community.

Responsibilities include marketing to attract residents, tours, processing applications, rent payments, and coordinating with the Community Manager. A detail-oriented, customer-focused professional will thrive in this role.

Qualifications

  • Proficiency in Microsoft Office, Excel, and Outlook, with experience using property management software.
  • MRI experience is preferred but not required.
  • A genuine desire to make a positive difference in the community.

Responsibilities

  • Marketing and Leasing: Plan and execute marketing activities to attract prospective residents, ensuring the community's visibility and appeal.
  • Customer Engagement: Greet prospective residents, conduct tours of vacant/model apartments, and assist in the timely processing of applications.
  • Administrative Support: Assist the Community Manager with day-to-day operations, including processing rent payments and performing ongoing administrative functions to ensure smooth property management.
  • Resident Relations: Provide outstanding customer service, building positive relationships with both current and prospective residents to ensure a great living experience.

Skills

Multi-tasking
Attention to detail
Problem solving
Dependability
Flexibility
Customer service

Tools

Microsoft Office
Excel
Outlook
Property management software
MRI

Job description

Exciting Career Opportunity: Assistant Community Manager at Market Street Lofts, Union Flats and Studio 622 in Richmond, VA! Thalhimer is excited to offer a dynamic career opportunity with our Thalhimer Multifamily team. We are seeking an Assistant Community Manager to join us at Market Street Lofts, Union Flats and Studio 622 in Richmond, VA. If you're looking to be part of a supportive and thriving team, this is the perfect opportunity for you!

What You'll Do

As an Assistant Community Manager, you will play a vital role in creating a welcoming and professional environment for current and future residents. You will be involved in a variety of tasks that support the smooth and effective operation of the property. Responsibilities include:

  • Marketing and Leasing: Plan and execute marketing activities to attract prospective residents, ensuring the community's visibility and appeal.
  • Customer Engagement: Greet prospective residents, conduct tours of vacant/model apartments, and assist in the timely processing of applications.
  • Administrative Support: Assist the Community Manager with day-to-day operations, including processing rent payments and performing ongoing administrative functions to ensure smooth property management.
  • Resident Relations: Provide outstanding customer service, building positive relationships with both current and prospective residents to ensure a great living experience.
Preferred Candidate Attributes

We are looking for a proactive, detail-oriented individual who thrives in a fast-paced environment. The ideal candidate will have:

  • A strong ability to multi-task and handle a variety of responsibilities with ease.
  • A keen attention to detail and problem-solving skills to address challenges effectively.
  • Dependability and flexibility, with a willingness to collaborate with the team to meet property goals.
  • A passion for customer service and the ability to relate to residents and prospective tenants.
Additional Qualifications
  • Proficiency in Microsoft Office, Excel, and Outlook, with experience using property management software.
  • MRI experience is preferred but not required.
  • A genuine desire to make a positive difference in the community.

Thalhimer is an Equal Opportunity Employer.

What Does Success Look Like? A successful Assistant Community Manager is a dependable and detail-driven team player with strong organizational skills. You thrive in a fast-paced environment, support your team with flexibility and initiative, and maintain a high standard of professionalism. You're quick to learn, coachable, and always focused on resident satisfaction and operational efficiency.

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