Resident Experience Lead — Utilities & Partner Services (PTO & 401(k))

Hazel Valley Homes; Dallas (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Generous PTO

Paid maternity and paternity leave

401(k) program with matching

Opportunities for professional growth

Supportive mission-driven team

Job summary

Hazel Valley Homes is seeking a Utility & Partner Services Manager in Dallas, Texas. The role involves overseeing utility services and ensuring efficient communication with residents and third-party service providers. Ideal candidates will have over 5 years of experience in property management, strong organizational skills, and proficiency in software like Salesforce. Benefits include generous PTO, paid leave, and a 401(k) program. Join a mission-driven team focused on delivering exceptional service and community connections.

Qualifications

• 5+ years of property management, residential services, or related experience (SFR property management preferred).
• Detail-oriented with excellent organizational and time management skills.
• Exceptional communication skills, both verbal and written.

Responsibilities

• Serve as a primary point of contact for utility and partner services.
• Manage third-party utility providers for connection and billing.
• Facilitate resident communication via phone and email.

Skills

Property management experience

Time management skills

Communication skills

Adaptability

Results-oriented mindset

Tools

Salesforce

Twilio

PropertyWare

Job description

Hazel Valley Homes is seeking a Utility & Partner Services Manager in Dallas, Texas. The role involves overseeing utility services and ensuring efficient communication with residents and third-party service providers. Ideal candidates will have over 5 years of experience in property management, strong organizational skills, and proficiency in software like Salesforce. Benefits include generous PTO, paid leave, and a 401(k) program. Join a mission-driven team focused on delivering exceptional service and community connections.